ECS Tuning
1000 Seville Rd, Wadsworth, OH 44281
Reviews
08/21/2014
Provided by YPmobileI read about this place during a search for parts for my mother's Jetta. They had everything I needed and more! Reasonably priced, and fast shipping to boot. I've placed 4 orders with them, and every one has been exactly the same way.
08/19/2014
Provided by YPmobileBrilliant service, all orders have been delt with fast and shipment done without a problem.
08/02/2014
Provided by YP.comI've been ordering from ECS for a number of years now and have always been more than satisfied with the parts I received and the quick shipping times. I live in Ontario and parts usually arrive within 4 days. Recently I ordered a radiator that was incorrectly listed as being for my car. When I realised this, I contacted them and Brandon from ECS was fantastic in correcting the error and sending me a replacement free of charge. They even covered the shipping for me. I love the huge OEM selection they have as well. I will continue giving them my business. Great company.
07/31/2014
Provided by YPmobileC'est la première fois que j'utilisais cette compagnie pour l'achat de pièces pour ma VW. Je suis très satisfait de la transaction et du choix de pièces qui m'était proposé. Je retournerai magasiner des pièces sur leur site assurément!
07/21/2014
Provided by YP.comI have a 12 year old Audi-- like every other 12 year old car German car it requires expensive parts every so often. ECS Tuning has always been my goto source for OEM parts. They charge less than the dealer, the service is better, and it is always very easy to get someone on the phone to change something. Shipping was delayed last time I ordered a much needed part and they upgraded me to overnight shipping free of charge! I highly recommend.
07/21/2014
Provided by YP.comI know I can always find exactly what I need at a fair price with excellent customer service at ECS Tuning.
07/10/2014
Provided by YP.comGreat service, fast delivery! Huge variety including OEM and aftermarket options for your preference or budget. Nice write ups for information and installation even some videos with step by step!
07/03/2014
Provided by YPmobileI ordered about 2 days ago and it came in yesterday(I live in Indiana). all of the parts were present and in excellent condition.
06/25/2014
Provided by YP.comVery good service; fast shipping, great quality of parts. I buy most of my parts from ecstuning.
Highly recommended!
06/23/2014
Provided by YPmobileFast shipping, needed a gasket for our Audi's gas cap. Product is as advertised, will do business with them again!
06/18/2014
Provided by YPmobileAfter one of the items on my order was delayed, it was a kit consisting of multiple parts so it's understandable, I requested that it be taken off of the order and it was done promptly. Have used them before with great success, and they carry some parts that you cannot find anywhere else!
06/12/2014
Provided by YP.comMr. Thomas Lilly;
The first order I placed with ECS was for a full set of brakes on my 06 TDI Jetta a year or two ago. When they arrived, the components were damaged. The shipping boxes were in great shape but your company shipped out damaged parts from the warehouse. I immediately returned the items and had to argue with your customer service to get a full refund. I stayed away from your company because of that poor experience but recently needed parts quickly and so I figured I would give it another chance. This time, the air box I received had RMA stickers and inspection tags all over the box. Sounds familiar…. Now, I just talked to customer service about my timing belt order and you guys are once again wasting my time, money and effort. I placed the order over the phone and was told that you needed a part from a supplier and was assured that the timing belt kit would arrive Wednesday. I received an email around 7pm on Tuesday indicating the part was not received and it would ship the next day. Now… I looked at the USPS tracking and it won’t be here until Friday since you shipped it two day when FedEx is a one day delivery to Chicago. Lastly, I spoke with a customer service supervisor and the best he could offer was a $20 credit on a future order along with his comments about the clarity of your receipts. Somehow I got the feeling that I was supposed to be responsible for caching your verbal mistakes in regards to the order timing and shipping method? I wanted a % refund on THIS order. Supposedly, nothing can be done once an order ships. Funny how that works… Just like you are not willing to correct your mistakes on the current order in question, I am no longer willing to be a customer and will make sure to be vocal about avoiding your business as you have asked. I order parts constantly for my race car and am in the industry… 95% of the businesses out there would correct the order in question and not just offer a discount on future business. What incentive do I have to bring more business to you when I don’t have the confidence in your ability to provide quality customer service?
Thanks again!
Nicholas Augustyniak
Sr. Product Development Engineer – Vehicle Dynamics
06/12/2014
Provided by YPmobileReally fast shipping and easy to contact with live chat! A+++
06/12/2014
Provided by YP.comI have ordered many parts from ECS. Their website is very easy to use and they have any part I could ever want for my BMW. Their customer support was amazing. They didn't send a part with my order one time. Within 10 minutes of contacting them, they had shipped the missing part free of charge. I couldn't be more happy with this company!
06/11/2014
Provided by YPmobileAlways great service and great products.
06/02/2014
Provided by YPmobileECS Tuning is one of my top 3 sources I use for my BMWs. They're prices are compatible, the website is easy to navigate and delivery is always as scheduled. Ive placed several orders over the years and I will continue using them. Great job ECS Tuning!
05/05/2014
Provided by YP.comECS tuning consistently has the hard to find VW parts AND they have them in stock. The online ordering is a snap, and shipping is extremely fast! They typically have OEM and aftermarket parts so there is a price point for everyone.
05/05/2014
Provided by YP.comECS Tuning is the best!!! I constantly place huge complicated orders for uncommon, LARGE, or expensive BMW parts and ECS beats everyones prices almost always!! Even "wholesale" from a stealership. Customer service by phone is fantastic (although they are admittedly most knowledgeable about VW cars). I have placed in stock orders after 5:30PM that still made it out same day!!!!!
04/04/2014
Provided by YPmobileI love ecs tuning they always have what I need for my vw and their prices are always unbeatable. I live in ny and standard shipping is usually really fast 1-2 days which is awesome. Ive used them multiple times and service is great thanks!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- ECS Tuning specializes in providing its customers with quality original replacement and aftermarket auto parts, tools and accessories for European motorcars. Additionally, ECS Tuning is fully committed to providing its customers with industry leading customer service skills and support both before and after a sale.
- Payment method
- debit, paypal, cash, all major credit cards
- Other Link
- Category
- Automobile Customizing