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Reviews

JB
Junior B.

08/21/2014

Provided by YPmobile
Great!!!

I read about this place during a search for parts for my mother's Jetta. They had everything I needed and more! Reasonably priced, and fast shipping to boot. I've placed 4 orders with them, and every one has been exactly the same way.

DV
David V.

08/19/2014

Provided by YPmobile

Brilliant service, all orders have been delt with fast and shipment done without a problem.

CV
Chris V.

08/02/2014

Provided by YP.com

I've been ordering from ECS for a number of years now and have always been more than satisfied with the parts I received and the quick shipping times. I live in Ontario and parts usually arrive within 4 days. Recently I ordered a radiator that was incorrectly listed as being for my car. When I realised this, I contacted them and Brandon from ECS was fantastic in correcting the error and sending me a replacement free of charge. They even covered the shipping for me. I love the huge OEM selection they have as well. I will continue giving them my business. Great company.

M
marcandre.hains

07/31/2014

Provided by YPmobile
Vw jetta 1.8T

C'est la première fois que j'utilisais cette compagnie pour l'achat de pièces pour ma VW. Je suis très satisfait de la transaction et du choix de pièces qui m'était proposé. Je retournerai magasiner des pièces sur leur site assurément!

ML
Mike L.

07/21/2014

Provided by YP.com

I have a 12 year old Audi-- like every other 12 year old car German car it requires expensive parts every so often. ECS Tuning has always been my goto source for OEM parts. They charge less than the dealer, the service is better, and it is always very easy to get someone on the phone to change something. Shipping was delayed last time I ordered a much needed part and they upgraded me to overnight shipping free of charge! I highly recommend.

MN
Mike N.

07/21/2014

Provided by YP.com

I know I can always find exactly what I need at a fair price with excellent customer service at ECS Tuning.

RC
Ramon C.

07/10/2014

Provided by YP.com

Great service, fast delivery! Huge variety including OEM and aftermarket options for your preference or budget. Nice write ups for information and installation even some videos with step by step!

E
edward.miano

07/03/2014

Provided by YPmobile
amazingly fast delivery!

I ordered about 2 days ago and it came in yesterday(I live in Indiana). all of the parts were present and in excellent condition.

MH
Marius H.

06/25/2014

Provided by YP.com

Very good service; fast shipping, great quality of parts. I buy most of my parts from ecstuning.



Highly recommended!

C
craig.huizinga

06/23/2014

Provided by YPmobile
Good service

Fast shipping, needed a gasket for our Audi's gas cap. Product is as advertised, will do business with them again!

E
ethan.hagopian

06/18/2014

Provided by YPmobile
Great response to requested changes

After one of the items on my order was delayed, it was a kit consisting of multiple parts so it's understandable, I requested that it be taken off of the order and it was done promptly. Have used them before with great success, and they carry some parts that you cannot find anywhere else!

NA
Nicholas A.

06/12/2014

Provided by YP.com

Mr. Thomas Lilly;



The first order I placed with ECS was for a full set of brakes on my 06 TDI Jetta a year or two ago. When they arrived, the components were damaged. The shipping boxes were in great shape but your company shipped out damaged parts from the warehouse. I immediately returned the items and had to argue with your customer service to get a full refund. I stayed away from your company because of that poor experience but recently needed parts quickly and so I figured I would give it another chance. This time, the air box I received had RMA stickers and inspection tags all over the box. Sounds familiar…. Now, I just talked to customer service about my timing belt order and you guys are once again wasting my time, money and effort. I placed the order over the phone and was told that you needed a part from a supplier and was assured that the timing belt kit would arrive Wednesday. I received an email around 7pm on Tuesday indicating the part was not received and it would ship the next day. Now… I looked at the USPS tracking and it won’t be here until Friday since you shipped it two day when FedEx is a one day delivery to Chicago. Lastly, I spoke with a customer service supervisor and the best he could offer was a $20 credit on a future order along with his comments about the clarity of your receipts. Somehow I got the feeling that I was supposed to be responsible for caching your verbal mistakes in regards to the order timing and shipping method? I wanted a % refund on THIS order. Supposedly, nothing can be done once an order ships. Funny how that works… Just like you are not willing to correct your mistakes on the current order in question, I am no longer willing to be a customer and will make sure to be vocal about avoiding your business as you have asked. I order parts constantly for my race car and am in the industry… 95% of the businesses out there would correct the order in question and not just offer a discount on future business. What incentive do I have to bring more business to you when I don’t have the confidence in your ability to provide quality customer service?



Thanks again!





Nicholas Augustyniak

Sr. Product Development Engineer – Vehicle Dynamics

M
mathieu.hamel.94

06/12/2014

Provided by YPmobile
great experience

Really fast shipping and easy to contact with live chat! A+++

GS
Grant S.

06/12/2014

Provided by YP.com

I have ordered many parts from ECS. Their website is very easy to use and they have any part I could ever want for my BMW. Their customer support was amazing. They didn't send a part with my order one time. Within 10 minutes of contacting them, they had shipped the missing part free of charge. I couldn't be more happy with this company!

A
aznvdub

06/11/2014

Provided by YPmobile
ECS is the shiz

Always great service and great products.

P
patrick.rene.750

06/02/2014

Provided by YPmobile
Top 3!

ECS Tuning is one of my top 3 sources I use for my BMWs. They're prices are compatible, the website is easy to navigate and delivery is always as scheduled. Ive placed several orders over the years and I will continue using them. Great job ECS Tuning!

BE
Bob E.

05/05/2014

Provided by YP.com
ECS tuning consistently has th...

ECS tuning consistently has the hard to find VW parts AND they have them in stock. The online ordering is a snap, and shipping is extremely fast! They typically have OEM and aftermarket parts so there is a price point for everyone.

SC
Samuel C.

05/05/2014

Provided by YP.com

ECS Tuning is the best!!! I constantly place huge complicated orders for uncommon, LARGE, or expensive BMW parts and ECS beats everyones prices almost always!! Even "wholesale" from a stealership. Customer service by phone is fantastic (although they are admittedly most knowledgeable about VW cars). I have placed in stock orders after 5:30PM that still made it out same day!!!!!

C
corey.mott.98

04/04/2014

Provided by YPmobile
great service

I love ecs tuning they always have what I need for my vw and their prices are always unbeatable. I live in ny and standard shipping is usually really fast 1-2 days which is awesome. Ive used them multiple times and service is great thanks!

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
ECS Tuning specializes in providing its customers with quality original replacement and aftermarket auto parts, tools and accessories for European motorcars. Additionally, ECS Tuning is fully committed to providing its customers with industry leading customer service skills and support both before and after a sale.
Payment method
debit, paypal, cash, all major credit cards
Category
Automobile Customizing