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Reviews

SM
Sam M.

02/06/2015

Provided by YP.com

home of quality VAG parts, fast shipping an fair pricing, been dealing with them for 4 or 5 years never disappointed, 5 stars

GB
Gary B.

02/05/2015

Provided by YP.com

Ordered parts from three different purveyors and wish I'd have used only one. ECS! I will be shopping at ECS again!

RM
Robert M.

01/08/2015

Provided by YP.com

This should be the only place you get anything you need for your car. Everything from customer service, pricing, shipping, even to how easy it is to navigate the website, everything is excellent! I have been a customer for a few years now and will be for many more. Keep up the good work everyone on the ECS Tuning team!

BU
Brett U.

12/24/2014

Provided by YP.com

Nothing but great experiences with ECS. Spent over a thousand so far! Nothing to complain about !

JH
Jeff H.

11/14/2014

Provided by YP.com

Searching for affordable Audi replacement/performance parts can be a drag. ECS usually has the best prices, hands down. They are active in the automotive communities, and support those of us who tend to turn our own wrenches. Thanks ECS.

DV
Dario V.

11/14/2014

Provided by YPmobile
Customer Service

I ordered a few things from ECS and in one of my packages two of my LEDs were missing. I emailed sales at ECS at night, and when I woke up the next morning I had a email confirmation of a free shipment of my two missing LEDs! No questions asked! Amazing stuff guys!

BD
Bruce D.

11/08/2014

Provided by YP.com

I have ordered several things from ECS and they've come quickly and met or exceeded expectation. Thanks guys.

LK
Logan jonny rokett K.

11/07/2014

Provided by YP.com

I've been a customer at Ecs for 6 Month Before running into this problem, every other order was PERFECT! I placed an order for a UUC "Performance Organic " clutch as well as a dual mass flywheel and installation kit for my E39 M5 from them on October 1st. It was stated that the part was not in the warehouse and that it would take up to 2 weeks to get back to me....What a drag already but I needed the clutch and i went ahead and ordered. Originally it was supposed to be shipped to me on the 17th. I called and stated I wasn't happy so the case manager They offered to have free direct overnight shipping when it was ready on the 17th of October. Well come the 17th and wouldn't you know it, the product was not in yet, So i called again and there was nothing he could do at the time, He said it was the Company Manufacturing the clutch UUC's fault. I found out that there wasn't much communication between the two offices and i was doing most of the footwork calling UUC for ECS. UUC told me the clutch was on its way to ECS in Ohio instead of directly being shipped to me as stated before and IT GETS WORSE!! I did not receive the clutch until the 22nd of October, clearly not overnighted and once i gave the parts to my Mechanic and he's got it on the lift and torn apart ITS THE WRONG CLUTCH!!! I called ECS while remaining composed and not yelling i explained that i was out an extra $300 in storage fee's for my car and explained everything proffessionally asking for Compensation on some level.They took time to explain UUC was normally late with shipments but rarely this bad and on top that, they normally do not reimburse shop fee's but would with proof of the invoice from my shop due to the circumstances. They spared no time to make things right and reimburse the $300 with a credit on their site, i couldn't be happier. Thank you ECS Tuning I'll be a customer forever!

JB
John B.

11/01/2014

Provided by YPmobile
John B

Great prices good people fast shipping. Thanks ECS

IM
Ian M.

10/28/2014

Provided by YP.com

This was my first order for an X5 that i recently purchased and I must say that I was impressed. The products available, the ease of contacting the staff and the ease of ordering online. A winning combination! Don't see much to be gained by looking elsewhere... /Ian M

DB
Douglas B.

10/10/2014

Provided by YPmobile
wow this is customer service.

I bought a MK6 GTI and started searching for parts ASAP I came acrossed ECS tuning and have ordered all my parts from them. I contacted the sales Dept twice to ask questions about BOVs and rims and was answered swiftly with a great amount of knowledge they even directed me to a place to buy the tires for the wheels. This place is great I highly recommend it.

MK
Matthew K.

09/25/2014

Provided by YP.com

AWEFUL! I have been buying great stuff from ECS for years. They were my go to place for all my needs. Earlier this summer I bought a replacement headlamp for my GFs 2011 A4. I had it shipped directly to the body shop who did not have the tool to reset the self leveling motor. I took it to Audi and they determined it was a defective motor. We decided to just have a new headlight installed directly by Audi. I returned the headlamp to ECS and they tried to tell me that they could not process my refund bc it was not in the original box! They said that they would have to send it back to me and that I could try to sell it. WHAT!!! it was DEFECTIVE. Thanks to my credit card I declined the charge and ECS can GFTs!

RS
Robert S.

09/21/2014

Provided by YP.com

I have purchased several items from ECS over the past few years and have never been let down. Parts are always in stock, fast shipping, and great customer service, What more could anyone ask for?

DT
David T.

09/21/2014

Provided by YPmobile
CAN'T BEAT EM!

ECS has also always takin care of me...fast ship superior customer service...CUSTOMER FOR LIFE..I will always be modding my cars and will always use ECS and I know the same goes for my friends who use them too...simply the best!

RS
Ronald S.

09/11/2014

Provided by YP.com

The items I purchased for our 2004 Passat arrived on time and were perfect fits for our older third car. I was able to replace the expansion tank for the cooling system and the belly pan for less than a third of what the parts would have cost from Volkswagen. I will definitely use ECS again if I need parts in the future.

SG
Spencer G.

09/10/2014

Provided by YP.com

I have purchased several thing and was satisfied ,one part had to be swapped out but that was not an issue. Im on that site all the time looking for new item for my Golf-R.

JG
Jeremiah G.

09/06/2014

Provided by YP.com

Great Fast service! i got my part for my VW Passat the very next day!

DP
David P.

09/04/2014

Provided by YPmobile
Great Service!

Excellent transaction! Great Communication, Quick Delivery,Highly Recommended, AAA+++

JL
Justin L.

08/30/2014

Provided by YPmobile
Great Customer Service

I received a damage product from shipping and they exchange it with no problems what so ever. Shipped the new product out from Ohio to California with no problems. Very Good/Nice Customer Service! Thank You!

CT
Carlos T.

08/23/2014

Provided by YP.com

Love the ECS website, love the products, but love the customer service the most! Keep it up guys and hope this company is around for years to come. Audi fanatic for life!

More Business Info

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Services/Products
ECS Tuning specializes in providing its customers with quality original replacement and aftermarket auto parts, tools and accessories for European motorcars. Additionally, ECS Tuning is fully committed to providing its customers with industry leading customer service skills and support both before and after a sale.
Payment method
debit, paypal, cash, all major credit cards
Category
Automobile Customizing