TLC Plumbing, HVAC & Electrical

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First, I was stood up twice because they had a bigger job. Second, the plumber lied about calling me. He never called. Third, as a real estate agent, I will never use TLC plumbing for anything nor will I recommend them. I can not believe the run around I have gotten from their customer service department. In my opinion, they are just out to cause problems, and issues that do not exist.

today tlc came out and ran piping under ground from the side walk to the house for a big project, when i came home my political sign was crumpled up and tossed into the top of a tree. The sign was not in the way of the pipeline or obstructing any work. All i can say is if they show this kind of respect to personal property what will they do if you are not home and something else looks like it needs to be rearranged. This behavior is unnacceptable for anyone to do and because of this action i will never use them ever again.

I had TLC come out to service my air conditioner for the second time in the past 12 months. The visits were both done promptly with efficiency and great skill. I was skeptical calling TLC after reading the couple of negative reviews here, but have decided that these are clearly anomalies.

Do not be deceived by these crooks! I was a customer of TLC for many years. My recent visits have been so awful. I had a technician come out for a leak in my home, and he was a rude conman. He wouldn't give me a free estimate but told me that it was $94.50 an hour just to look at my leak. I was between a rock and a hard place so I went ahead, then after so called fixing my leak, he told me how much it would be to put my water back into service. He only stopped the leak, did not fix it. The price was out the roof! Crooks! No respect for senior citizens. I am so disappointed with their company. They are not the small, friendly company they once were.They have grown to huge corporation. They still try to seem like a small mom and pop shop, but they are not. The same family still owns TLC, but good luck ever trying to talk to the Armstrongs, they have let their many managers take over and they have lost that special quality they once had. I will not return and I won't recommend them.

TLC came out to repair plumbing and ceiling plaster. The technician was courteous and professional. He explained how he was going to accomplish the job prior to doing any work. After acquiring my approval, he proceeded with the work, and upon completion confirmed my approval. I was delighted with his work ethic and professionalism and will remain a TLC customer in the future.

Wake up TLC! I have contacted you three times now about your drivers having no concern for the general public's safety. I am writing this after this afternoon being the third time your drivers have risked my safety and general well-being while they are on the road. These are not little Smart Cars they drive; these are commercial vehicles that are not designed as sports cars either. I hope this serves as a legal warning that you have been notified about your unsafe drivers. Please wake up before someone gets killed!

We, well I had called another plumber, agains my wifes advice. They showed up totally unprepared to unclog our kitchen sink. My wife then called TLC because she had seen their trucks. They showed up promptly the next day. The guy worked for an hour trying to unclog the sink, couldn't get it and said he'd be back the next day. Of course we're seeing dollar signs, especially when he said the clog was way deep and there were cases where floors had to be dug up. The next day he showed up with reenforcements. One guy extra and then later another guy with a different machine. The three of them worked for two hours. They were nice, polite, even funny and eventually they unclogged the drain. Then checked the bathtup drain as well. The following day one of their furnace guys came and worked on our furnace as we'd been having problems with that too. He needed a part, which he picked up on his way to work the next day, then finished the job. Total bill $280.00. Total experience, Priceless.

No 24 hour service and they won't do 24 hour work they did not do right during regular hours.Had TLC come out and replace the fan motor and blade on our air conditioning on Friday September 3rd 2010. We paid $709.41 for the repair. The reason we called them in the first place is because TLC's add has it in bright red circle on their website for "24 Hour emergency service.Now it is Sunday September 5th, 7pm and they can't come out and replace the fan they originally replaced because they can't get the part until tomorrow? Why are they advertising 24 hour service if they cannot provide it.The 24 hour service is false advertising and they don't come out and repair the work they originally warranted? WHY?I am asking for compensation as it is 90 degrees in the house and over 80.5 degrees outside. we paid allot of money for a warranty they take their time to honor and leave their customers in unbearable heat...but I keep repeating myself.DO NOT USE TLC PLUMBING AS THEIR 24 HOU

These incompetent fools only make things worse. They do things that mess things up and leave without saying a word. The city's water department has had to come and fix the chaos they left behind various times. Do not hire them, they do not care; they just want your money.