TLC is a locally owned and operated Plumbing, Heating and Air Conditioning company. TLC is fully licensed, bonded and insured to perform a wide range of residential and commercial services. Were happy you're here to explore what TLC Plumbing can do for you. A company built on core values of honesty, hard work, respect, compassion, and consistency, TLC Plumbing is dedicated to consistent excellence when it comes to servicing your home or business needs. Our plumbers are always nearby and ready to answer any plumbing questions you may have. At TLC we strive to be a valuable resource for you and our goal on our website is to provide valuable information so you can be an informed consumer when it comes to your plumbing, heating and cooling needs. TLC is proud by your local plumber and HVAC repair experts for all your service needs. We know when you have a plumbing, heating or cooling emergency problem you need help fast. We will always answer our phone 24 hours a day, 7 days a week. You will always talk to a real person when you call us, even at 3 in the morning. We are licensed and experienced to repair all types of plumbing problems and HVAC repairs. Our technicians are also experienced in replacing and upgrading all types of heating and cooling equipment for your home or business. When you need an expert you can trust, turn to TLC.
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Reviews

12/18/2012

Poor Customer Service

First, I was stood up twice because they had a bigger job. Second, the plumber lied about calling me. He never called. Third, as a real estate agent, I will never use TLC plumbing for anything nor will I recommend them. I can not believe the run around I have gotten from their customer service department. In my opinion, they are just out to cause problems, and issues that do not exist.

11/07/2012

Damaged personal property

today tlc came out and ran piping under ground from the side walk to the house for a big project, when i came home my political sign was crumpled up and tossed into the top of a tree. The sign was not in the way of the pipeline or obstructing any work. All i can say is if they show this kind of respect to personal property what will they do if you are not home and something else looks like it needs to be rearranged. This behavior is unnacceptable for anyone to do and because of this action i will never use them ever again.

08/02/2012

Excellent service, again!

I had TLC come out to service my air conditioner for the second time in the past 12 months. The visits were both done promptly with efficiency and great skill. I was skeptical calling TLC after reading the couple of negative reviews here, but have decided that these are clearly anomalies.

08/10/2011

Robs Senior Citizens

Do not be deceived by these crooks! I was a customer of TLC for many years. My recent visits have been so awful. I had a technician come out for a leak in my home, and he was a rude conman. He wouldn't give me a free estimate but told me that it was $94.50 an hour just to look at my leak. I was between a rock and a hard place so I went ahead, then after so called fixing my leak, he told me how much it would be to put my water back into service. He only stopped the leak, did not fix it. The price was out the roof! Crooks! No respect for senior citizens. I am so disappointed with their company. They are not the small, friendly company they once were.They have grown to huge corporation. They still try to seem like a small mom and pop shop, but they are not. The same family still owns TLC, but good luck ever trying to talk to the Armstrongs, they have let their many managers take over and they have lost that special quality they once had. I will not return and I won't recommend them.

05/17/2011

TLC standing behind their work

TLC came out to repair plumbing and ceiling plaster. The technician was courteous and professional. He explained how he was going to accomplish the job prior to doing any work. After acquiring my approval, he proceeded with the work, and upon completion confirmed my approval. I was delighted with his work ethic and professionalism and will remain a TLC customer in the future.

03/05/2011

Wake UP!

Wake up TLC! I have contacted you three times now about your drivers having no concern for the general public's safety. I am writing this after this afternoon being the third time your drivers have risked my safety and general well-being while they are on the road. These are not little Smart Cars they drive; these are commercial vehicles that are not designed as sports cars either. I hope this serves as a legal warning that you have been notified about your unsafe drivers. Please wake up before someone gets killed!

01/11/2011

The Best Service At a Reasonable Price

We, well I had called another plumber, agains my wifes advice. They showed up totally unprepared to unclog our kitchen sink. My wife then called TLC because she had seen their trucks. They showed up promptly the next day. The guy worked for an hour trying to unclog the sink, couldn't get it and said he'd be back the next day. Of course we're seeing dollar signs, especially when he said the clog was way deep and there were cases where floors had to be dug up. The next day he showed up with reenforcements. One guy extra and then later another guy with a different machine. The three of them worked for two hours. They were nice, polite, even funny and eventually they unclogged the drain. Then checked the bathtup drain as well. The following day one of their furnace guys came and worked on our furnace as we'd been having problems with that too. He needed a part, which he picked up on his way to work the next day, then finished the job. Total bill $280.00. Total experience, Priceless.

09/06/2010

NO 24 hour service even if they did not do the job right the first time. FALSE ADVERTISING.

No 24 hour service and they won't do 24 hour work they did not do right during regular hours.Had TLC come out and replace the fan motor and blade on our air conditioning on Friday September 3rd 2010. We paid $709.41 for the repair. The reason we called them in the first place is because TLC's add has it in bright red circle on their website for "24 Hour emergency service.Now it is Sunday September 5th, 7pm and they can't come out and replace the fan they originally replaced because they can't get the part until tomorrow? Why are they advertising 24 hour service if they cannot provide it.The 24 hour service is false advertising and they don't come out and repair the work they originally warranted? WHY?I am asking for compensation as it is 90 degrees in the house and over 80.5 degrees outside. we paid allot of money for a warranty they take their time to honor and leave their customers in unbearable heat...but I keep repeating myself.DO NOT USE TLC PLUMBING AS THEIR 24 HOU

08/01/2009

Unreliable

These incompetent fools only make things worse. They do things that mess things up and leave without saying a word. The city's water department has had to come and fix the chaos they left behind various times. Do not hire them, they do not care; they just want your money.

More Business Info

Your Premier Plumbing, Heating & Cooling Services in Albuquerque, NM

BBB Rating
A+
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BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Services/Products
  • carpentry
  • Air Conditioning Contractors
  • Water Heater Repair
  • Repiping
  • Retrofitting
  • Copper Piping
  • Burst Pipe Repair
  • Emergency Service
  • Water Main Repair
  • Leak Detection Services
  • Drain Cleaning
  • Sewer Cleanout Installation
  • Cooling Systems Installation
  • hardwood flooring
  • contractor
  • Boiler Repair
  • Certified Plumbing Contractor
  • Rooter Service
  • Pipe Repair
  • basement finishing
  • Clogged Drains
  • Drain Maintenance
  • Electronic Leak Detection
  • Dryer Vent Cleaning
  • Trenchless Excavation
  • Bath & Kitchen Remodeling
  • Residential Air Conditioning
  • Emergency Air Conditioning Repair
  • Water Leaks
  • tile flooring
  • bath remodeling
  • Fixture Replacement
  • Sewer Repair & Replacement
  • Heating Contractors
  • Air Duct Testing
  • 24 Hour Plumbers
  • Residential Contractors
  • Online Scheduling
  • Air Conditioning & Heating Service
  • PEX System Services
  • Rehabilitation
  • Drain Repair
  • Air Conditioning Inspections
  • Drain Trap Treatment
  • Plumbing Contractors Commercial
  • Commercial HVAC
  • Sewer Lines
  • Shower Repair
  • Home Maintenance Programs
  • Furnace Repairs
  • Emergency Plumber
  • Evaporative Cooling
  • Trenchless Repair
  • Grease Trap Treatment
  • Coil Cleaning
  • Drainage Systems
  • Hydro Jetting
  • Industrial Plumbing Contractors
  • Baseboard Heating
  • Root Destroyer
  • Heating & Air Conditioning Ductwork
  • Sinks
  • Sewer Lines & Sewer Systems
  • Faucets
  • Thermostats
  • Central Air Conditioning
  • PEX Tubing
  • Floor Heaters
  • Air Ducts
  • Plumbing Fixtures
  • Backflow Prevention
  • Dehumidifiers
  • Coolers
  • Coils
  • Compressors
  • Toilets
  • Heating & Cooling Systems
  • Heat Pumps
  • Boilers
  • Air Purifiers
  • Water Heaters
  • Fan Coils
  • Gas Heating
  • Wall Air Conditioners
  • Tankless Water Heaters
  • Electric Heat
  • Humidifiers
  • Duct Work
  • Sewer Pumps
  • Wells
  • Kitchen Fixtures
  • Attic Fans
  • Drain Traps
  • Air Filters
  • Blowers
  • Geothermal Heat Pumps
  • Bathtubs & Showers
  • Rooftop Air Conditioners
  • AC Compressors
  • Air Conditioners
  • Fans
  • Well Pumps
  • Radiant Heating
Brands
AO Smith, American Standard, Aprilaire, Bradford White, Bryant, Carrier, Coleman, Comfort-Aire, Delta, Goodman, Heil, Honeywell, Kohler, Lennox, Mitsubishi, Rheem, Ruud, Trane, Weil-McLain, York
Payment method
amex, cash, check, debit, discover, financing available, master card, visa
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Categories
Plumbers, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Construction Engineers, Heating Equipment & Systems, Heating, Ventilating & Air Conditioning Engineers, Professional Engineers, Water Filtration & Purification Equipment, Water Softening & Conditioning Equipment & Service
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