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Reviews

07/12/2010

Famous totally took advantage of me

My dishwasher was making a funny noise, so I called Famous Appliance Repair before I read all the negative reviews of them. After I saw the reviews, I almost canceled my apt with them, but decided to give them the benefit of the doubt. The man came to look at my dishwasher and it was suddenly working fine, and didn't need to be repaired, but my racks inside are rusting so I wanted to know how much new racks would be. He told me it was way too expensive to buy new racks and that he could get a kit that covers the rust. He charged me $270 for this kit and labor. After he left, my husband and I looked online and we could buy that same kit online for $25. Not to mention, just buying a new rack was $108. Both were cheaper than what he tried to sell me. We canceled our check to them and will never use Famous Appliance again.

03/02/2010

Fast reliable service of Famous Appliance

I called Famous Appliance and they came out as scheduled the same day. My dryer was not heating and so the technician came out, he very thoroughly went through the dryer and diagnosed the problem. He quickly repaired our dryer as he had the part on his truck. I was very grateful to get my dryer back and I was glad to see that honest, reliable personable service is not a thing of the past! They were wonderful and extremely polite, clean, and conscientious. They took precautions to not damage my floor, and left my laundry room better than before. I would gladly recommend them to anyone. They are the best!

02/10/2010

Do Not Use Them

This company is shady, do not use them. I called them using their ad in the Yellow Pages. My dishwasher was leaking and I needed it looked at. They told me it would be $40 for a technician to come out and look, which seemed very reasonable. Two guys showed up, they were very cocky and arrogant. Before even looking at my dishwasher, they told me my brand, Frigidaire, is one of the worst you can buy and that is probably why it's not working. Then, before even opening it or looking at it, they automatically said that my dishwasher needed some special seal kit because these lower end dishwashers weren't built to last. They then turned the dishwasher on, and when it didn't immediately leak, they proceeded to tell me that there wasn't anything wrong with it, and that it was probably leaking because I was loading it wrong. I explained that I have loaded my dishwasher exactly the same for the last two years of owning it. They still told me I was doing it wrong. Upon opening the dishwasher they

11/07/2009

Famous fan

I was pleased with how fast I was able to get a tech out to fix my washer and trash compactor. The tech was able to get the job done the same day. He knew exactly what my washer needed and had the part. He also was very nice and helpful. I am glad that I have a one year warranty on the work that he did. I will recommend anyone to use them.

10/29/2009

Very stubborn and gouges on price

We had them come out to look at our dishwasher they quoted us an exorbitant price. When I told him we could not afford to fix our dishwasher for upwards of $300 he got really short and stubborn. He would not even give us a part number to a part. We payed him $40 to come and diagnose a problem for us and he didn't even diagnose it. Very poor service to say the least.

06/16/2009

Authorized ?

They say they work on many brands but they are not authorized to handle the warranty on my brand. I called another company and the repair was free. In addition I checked with the BBB (Better Business Bureau) and this company has an "F" !

02/05/2009

Famous was fantastic!

Great service, Peter arrived within an hour and quickly fixed my dish washer. It cost half of what I anticipated. I will use them again. I highly recommend famous!

01/10/2009

Good Service- fast

I have four kids under the age of ten and my laundry room was full when my GE washer belt went out. They came out that same day and i was doing the laundry that night. The tech was really good, you could tell he was vey knowledgeable! Thanks Julie

More Business Info

Fast, Freindly, and Convenient Service

Hours
Regular Hours
Mon - Sat:
Services/Products
  • Refrigerator Repair, Washer & Dryer Repair
  • Ice Maker Repair
Brands
dishwashers, microwaves, refrigerators, washers
Payment method
amex, discover, visa, all major credit cards, master card, check, diners club
Other Email

Categories
Small Appliance Repair, Dishwasher Repair & Service, Major Appliance Parts, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Small Appliances
Other Information

Parking: Lot

Services: Refrigerator Repair, Washer & Dryer Repair, Ice Maker Repair

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