Jim Riehl's Friendly Chrysler Dodge Jeep Ram SRT

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Both John and Jim were great! They explained everything, no pressure, answered questions and were extremely friendly. It was a very pleasant shopping experience!

We live 1 mile from Jim Riehl in Warren but chose to drive over an hour because Sherry was so helpful and responsive over the phone and internet. Thank you so much for making this such an easy process.

It was excellent service they got me in and got the work done an hour before i was expecting they even found a few things to update that hadn't been done yet. Will be back again!!!

was greeted by friendly receptionist and was immediately directed to a salesperson who was very warm, interested and willing to help me. Told him what I wanted and he was able to find a Jeep fitting my wants asap. Next day came in to drop off paper work and was called at home (twice)to tell everything was in order and scheduled pick-up appointment time was a go. Signed all paperwork and picked up car and out the door in 45min.'s. Mr. Rob Piccirilli did a excellent job.

I purchased my truck at this location bought the oil change package and have had the worst service experiennce i have ever encountered. I have bought a new vehicle atleast every 3 years for 25 years. The first time i vear from gm and buy a chrysler product i realize why i never should have bought one. I have explained the very poor service i have recieved rom your dealership tho the service manager with the reply of "Sorry" and then he walked away after cleaning the oil off my fender fronm just recieving an oil change. This is only the begining of my frustrations with your service department. I am not going through all of them since your service writter or manager didnt give a damn anyway. Just to let you know I never wanted anything just good service now i will NEVER return and will encourage friends and family to seek another dealership for there needs.

Fine.

Quick oil change.

THey found other things to do, found prices, presented, I declined, no problems.



Everyone was efficient, professional, nice, and had smiles on their faces.

Your name perfectly describes your dealership. Everyone is very friendly. They are efficient and helpful. Thanks for being such a great help

I'm a few hours away from the dealership but they had a 2003 Durango I was interested in.



It takes a great salesman and professional staff backing them up to sell me a car sight-unseen, but that's what happened and I'm very pleased with the vehicle.



Keith answered all my questions and did a good job serving as "my eyes" and sent me additional pictures and descriptions, and the service department was very helpful and cooperative in getting all my questions answered. My gut feel told me that I could trust these guys, and that proved to be true.



To top it off, they delivered the car to my door and completed the entire transaction smoothly and easily.



I'm 57 years old and have done business with a fair number of car dealerships over the years. This is one of the better ones and I would not hesitate to buy a vehicle from them again.



Jeff

Made you feel inportant when you walk in the door, with name on board. Sherry listened to what I wanted and could afford and worked really hard to make it happen. No pressure dealership. Will buy again from Sherry.

Very professional, courteous and hard working. I love my 2013 dodge Ram. I will come back to a friendly dealership.

Outstanding dealership representative interaction with my wife and me best describes our new vehicle purchase. From the initial text and talk with Mr. Riehl regarding our interest in a 2013 Charger through discussion with Chris Byrnes to Scott Feehan (Lead Sales Representative) to Deb Ruth leaving the dealership with our new Charger has been the best experience in our my years of purchasing a new vehicle. If our Charger performs as well as the dealer, we will be talking to Mr. Riehl’s team to trade in our Suburban for another Dodge vehicle. Thank you!

I have a lease ready to be turned in May on April 10th and just had a replacement hip surgery. I was concerned how I was going to be able to turn my car in on time. Rob Piccirilli handled all my business by phone, dropped off the car to my home, picked up the old lease to turn in, since i cant drive since I'm still recovering I am so grateful and it will be the only way i lease a car from this point forward.

My salesman was Bob Lesko. He was very helpful with ordering my Dodge Challenger exactly the way I wanted it. I am very happy with the serivice I received and my vehicle.

Experience was very good. Organized and efficient. Great follow up. Dealership was clean and entire staff was very friendly. Salesman (Bob Lesko) was great to Orkney with.

Overall experience with Jim Riehl's Friendly dealership was great. Both our salesman

Bob Lesko and the Sales Manager Chris Brynes were very nice gentlemen and Bob had us driving our new Chrysler 200 home the same day. Our son-in-law referred us to Chris and we are glad he did. We will definitely return in the future.

Our experience with Bob Lesko was a very pleasant one. We would recommend Bob to anyone interested in buying or leasing a vehicle.

Wonderful Lease Experience for MANY, MANY years!!! Would absolutely recommend to others and would definitely lease again!!!

As always, incredible service for oil change. Fast, efficient and friendly service from Lisa and the crew! Definitely draws me back for service AND I'll be buying my next car from the Friendly Folk at Jim Riehl's.

The service manager was very helpful and knowledgable about my service problem. It took about 1.5 for the service which included changing an oil pan gasket,oil change and tire rotation. Also a 30 point check. I was offered a car wash but it was not needed. The hospitality in the service waiting area was also great including free Wi Fi use.

Had a problem finding the service area. Somebody parked a truck that was for sale in front of the sign near the entrance showing where the departments are.