Randall Reed Ford of Humble/Kingwood
19000 Highway 59 N, Humble, TX 77338
Reviews
03/11/2014
Great customer service and satisfaction, Helped anyway to meet my needs, and even follows up making sure im completely satisfied with my purchase!
03/03/2014
Mr Kidwell was very helpful throughout the process. We came to the dealership looking for a used car and he helped us find a brand new Ford Escape that fit our family's need, our budget & our preferences. He never pushed or tried to "sell" us but rather listened and advised. The reputation of car salesmen would be much different if all salesmen were as easy, kind & helpful. He's truly a top notch salesman and you're lucky he's on your team! Finance was a different story, there was some miscommunication that caused a two day fiasco but was resolved by Tyler, the finance director, 100%. My suggestion is a better checks and balances of this dept to make sure everything is complete and correct. That said, thank you for making it right!All in all, we will be praising this dealership to our friends and family. We like to go where the deals are and yours will be a first to go see the next time we are in the market for a car. Thank you for quality.
02/24/2014
From start to finish easy process. No hassle-direct-no hidden cost. Made me feel at ease!! Listened to what I was looking for. Very satisfied with Randall Reed Ford.
02/14/2014
Josiah was a great help and I am really happy with my purchase.
02/14/2014
Jay really takes care of our needs and makes purchasing vehicles extremely convenient and "no hassle".
02/11/2014
Very friendly and hospitable
02/07/2014
Salesman was great. Quick on approaching me when I showed up didn't hesitate to ask if I wanted to drive it.. didn't try to sale me something smaller
01/31/2014
We've bought several vehicles from Plan Ford in Humble. We've always had a great experience from sales all the way to finance. Everyone is especially thoughtful of how much time is involved in a vehicle purchase and tries their hardest to get things moving along.
01/30/2014
Great service they explained everything in detail
01/29/2014
Jack was very informative. We had a lot of questions about the new car because it is a new model. he looked up the information we were interested in about the engine and transmission and passed it on to us. He was honest about the fact that the car is so new, they have not even had training on it, and was very patient about working with us on how the seats work, the electronics, and everything.
01/28/2014
Asked for more information online while looking for a new car. After talking with Josiah about what car to buy I made the trip from Tulsa to see about buying a car. Skeptical about spending enough to purchase a new car, Josiah being my sibling ensured me that it would actually be a good idea since it came with a warranty and maintenance plan. Even though he is my brother, he was very professional and made sure to find me the best car for the price I was willing to spend. He did keep touching my hands awkwardly but I just assumed he was excited to see his brother, then again he did just dump a girlfriend so I don't know what's going on with him. Despite my suspecting my brother is a bit messed up in the head, he took good care of me and made my girlfriend and I feel comfortable and that he cared about my price range and needs in a vehicle. I would recommend this dealership to most friends and family.
01/24/2014
I started looking for a C-Max online and found that your prices were great. I was contacted by Josiah after visiting your website. I was going out of town for a week, but Josiah kept in touch with me while I was away and was very helpful when I came in for a test drive. He showed me all the features of the vehicle. We met the next day and took another test drive and then got down to business. It was very easy.
01/20/2014
Hervey Ayala is an excellent salesman!
01/08/2014
Good selection, price I quoted to sales person was accepted, no haggling, smooth experience. Veronica Hernandez was our salesperson & was well informed on the features & showed us on all the new toys. To date the smoothest car deal we have done.
01/07/2014
The team members are outstanding, espcially Mr. Guidry. His approach is warm and inviting. He gives you all the options to purchasing a new vehicle.
01/01/2014
Coustemer services was very good.Work hard to get us in a vehcile.Making sure we were very well taken caree of.Will refer this dealership to others.
12/30/2013
First off thank you Kimberly and the other guy sorry I forgot his name for working with me. The process was fairly smooth no run arounds and everyone was professional that is something intake seriously "professionalism" I am currently recommending my co worker to come there this week if not today again thank you all
12/30/2013
My experience at your dealership was excellent. No pressure, no runaround, no trying to sell me something in finance that I didn't want.The gave me suggestions, and choices to choose from. I feel like I wound up with an unbelievable good deal on a 2012 F3 50 Trucking and chassis.I will highly recommend this dealership. In fact I've already recommended to a friend of mine who needs three trucks and another friend that needs one truck.
12/27/2013
I BELIEVE THAT THE OVERALL SATISFACTION WOULD HAVE BEEN EXCEPTIONAL HAD IT NOT BEEN FOR ALL THE CONSTRUCTION.
12/27/2013
I BELIEVE THAT THE OVERALL SATISFACTION WOULD HAVE BEEN EXCEPTIONAL HAD IT NOT BEEN FOR ALL THE CONSTRUCTION.
More Business Info
- Hours
- Regular Hours
Mon - Sat: - Extra Phones
Phone: 281-446-2227
- Categories
- New Car Dealers, Automobile Parts & Supplies