Alan O' Neill is the CEO of Abacus Plumbing and stands by the Abacus slogan, "You Can Count On Us."Honesty and integrity are hallmarks of the Abacus business philosophy and are the foundation upon which the company was founded.Abacus Plumbing Company comes highly recommended by Tom Tynan who has a well deserved reputation for providing unbiased advice to the Houston homeowner.You can count on the analysis of your plumbing and air conditioning and heating problem as well as their recommendations and the quality of the work. State of the art plumbing and hvac supplies and equipment mean your job is performed in a professional and efficient manner.

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EJ
Ehall J.

02/05/2016

Provided by YP.com

The plumber's knowledge of the tankless water heater system exceeded my expectations which resulted in a quick and accurate resolve of the fault. He had my unit back on line in the shortest time possible. I must also mention that the Customer service rep's support in the office and phone calls to me were important in getting the unit back on line and I am grateful to her. Once again I am totally satisfied with your company.

JS
John S.

02/03/2016

Provided by YP.com

The technician was simply great as was his co-worker. He was extremely knowledgeable and courteous. Did all the work in a timely manner and explained what was wrong and how he corrected it. I love professionalism.

Mccoolx C.

01/16/2016

Provided by YP.com

After initial contact in the morning we were told the technician would arrive between 3 and 6 the same afternoon but that it could be earlier. Indeed they were at our home within a 1/2 hour or so and addressed the issue. We were very impressed with the timeliness. The competency was never in question.

Gilbert J.

01/06/2016

Provided by YP.com

Abacus is always there when you need them even on a Saturday. We have had manny issues with our house and Abacus has corrected them all especially the latest electrical issue that has been around for multiple years. The Abacus Electrical Technician took the time to find and correct every issue. Abacus service people are the best in the industry and I would highly recommend them. You may pay a little more but you certainly get what you pay for. Excellent products and professional people.

Elia S.

01/06/2016

Provided by YP.com

On Friday 12/11/2015 we had an issue at home when my wife ran the washing machine, water came out from one of the toilets. We called a rescue rooter company and after going through the pipe with a snake and then with a camera they told us that the problem was the main pipe drain below the house/slab which was broken because of roots and need to be replaced with total cost of 32k...insisting us that we have to do it asap to avoid more problems in the foundation. In order to have a second opinion, we had the great idea to call Abacus. We explained the situation to the technician and he did an inspection with a camera on the drain pipe telling us that there was not any root and breaks in the pipe and the problem was caused by built up dirt and grease in it. Later came his supervisor and recommended us to clean it up first with a jet system and check again with a camera..bottom line the problem was solved due to the HONESTY and professionalism of our plumbers!!! Great job Abacus!!

MR
Mier R.

12/24/2015

Provided by YP.com

As a club member, I scheduled this appointment as an annual inspection. I was impressed with the technician when I met him at the front door. He was pleasant and polite with clear identification, and a uniform that was clean and crisp. I mention this because his appearance was consistent with the technicians assigned to my previous service calls. To me, this speaks volumes to the company's standards and the priority they place on customer service. I was equally impressed with his technical knowledge and skills, and his eagerness address other problems. When he left, I felt relieved to have several nagging plumbing problems resolved, which is the state of mind I expect to experience when I hire professionals. Thanks for maintaining your high industry standards, and applying same in your hiring practices.

OL
Ochoa L.

12/24/2015

Provided by YP.com

Scheduling our appointment for an estimate was quick and easy. We received a courteous phone call letting us know when the technician would be arriving. Antoine arrived almost to the minute of the scheduled time. He proceeded to perform a very thorough diagnostic of the 3 HVAC units. His competency was immediately apparent when he discovered a control board failure that two previous (different) companies had missed. Antoine was very easy to deal with. He communicated to me what they could provide and their core values. He did a great job explaining the little things to me while he was looking at the units. I never got the feeling that he was rushing to get this estimate over-with and I never felt that he wanted me to just go away and leave him alone while he was doing his work. I had a followup phone call with the Operations Manager and had a great feeling about you as a company as I hung up the phone. I'm sold, I will be using them for this repair and all of our future AC needs. I will probably use them for my plumbing and electrical needs also since their employees believe in the company core values so strongly.

RH
Roberte H.

12/18/2015

Provided by YP.com

The technician was honest about the problem and was not pushy about selling products. or extra services. Because of that, I will be calling on their services in the future and will recommend them to friends.

MB
Michael B.

12/05/2015

Provided by YP.com

I met with the technician for an estimate for whole house re-piping on a Sunday morning (I wasn't aware that Abacus provided normal service and estimates on Sunday!). He performed a thorough walk-through of my house and attic, asked the types of questions that I expected, provided all of the information for the job, and answered all of my (many) questions completely. It is clear that he knows what he is talking about and discussed all aspects of the job to my satisfaction. He spent the extra time listening to my questions, concerns, options, etc. and provided me all of the data I will need to make my decision about getting this work done. He also pointed out areas that I may want to consider that I had not thought of myself. Overall I was very impressed with his knowledge of the job and timeliness of responding. I have always found that Abacus has qualified employees and does a quality job.

SJ
Simon J.

12/05/2015

Provided by YP.com

Eddie replaced our hot water heater and the gas line to it earlier this year and we were very pleased with the service. When we decided to replace our pipes, we knew we wanted Eddie in charge of it. The entire process was much better than I anticipated. The workers were polite, kept things neat and worked hard all day long. I appreciated that Sergio tried to do minimal damage to my walls and shower tiles which I'm sure made it harder for him to do the work. He also made sure we had water in at least one bathroom each night, which we all appreciated. We did pay more to have your company replace the pipes but it was worth it to us for our peace of mind. Eddie is knowledgeable, responsive and addresses any concerns we have as quickly as he can. His customer service goes above and beyond. We are very happy customers once again!

JE
Jarik E.

11/27/2015

Provided by YP.com

The work done was complicated and time consuming. It took the plumber and another technician several hours to re-route several water pipes to fix a leak. It wasn't cheap, but the plumber talked me through the different options until I felt comfortable with my choice. I'm glad to know that I won't have to worry about the water pipes anymore.

SB
Susan B.

11/27/2015

Provided by YP.com

I scheduled the inspection as part of my BAM club membership. My request was sent by email. It seemed like the second I hit "send" my phone rang from a scheduler. The day of the inspection I received 1 call to confirm I still wanted the inspection and a 2nd call to let me know the technician would arrive in about 45 minutes. She got to my house at the scheduled time, put her booties on and started to work. I could not ask for any better service than what I have gotten since the 1st call I placed to your company at the beginning of the summer. Thanks so much!

Zas M.

11/18/2015

Provided by YP.com

The work performed was outstanding and extremely well done. I was kept informed and apprised as to what was going on and even got to see how work was progressing via the monitor. I would definitely recommend you to anyone requiring plumbing services. Thank you!

SP
Steven P.

11/13/2015

Provided by YP.com

No water in your house, even over night, is NO FUN!!! You just don't realize how often you turn a handle for water... We called & were given the option of you coming right out but figured we could wait a few hours. We were scheduled for the afternoon, but you called to let us know you could get here for a earlier morning appointment. The plumber & his assistant (forgot his name...) came in, assessed the situation, gave us a couple of options, & got to work! His assistant gave us a plumbing overview while we talked - May be looking into a new hot water heater... BOTH guys were VERY informative, professional, & friendly. No pressure to upgrade, just gave us our options & let us make our decisions. We've had two "emergencies" that your company has responded to & had a great response, reasonably priced, & good people to work with. THANKS!!

AH
Arran H.

11/13/2015

Provided by YP.com

To begin with, I was a little stressed when the technician showed up. I had to leave for a doctors appointment in 15 minutes & I was stressed with the lack of time I had with your technician. However, he quickly began his inspection and worked quickly and efficiently as I watched. Although I hated to leave, I had to in order to make my other appointment. The technician told me as I left that he would be done in about 10 minutes & would call me when he was done with his recommendations. Sure enough, I had pictures texted to me and a call shortly after that. I was quickly informed of my issue and the technician would still be in the area and would stop by when I was done at the doctor. Needless to say, he went out of his way to assist us with replacing our HVAC system. He worked to get us approved and make sure my wife and I were satisfied with our purchase. His customer focus and friendliness quickly changed my frustrated attitude from when he first showed up at our door. I most definitely will recommend you to our friends and neighbors. And most of all because of the customer service we received from our technician. While I think about it, he either called me sir or Mr. Jon the entire time we were together. His respect to the customer was very impressive. Could you please thank him again for us! We look forward to seeing him for AC check-up in the spring!

Harley S.

11/07/2015

Provided by YP.com

Starting with the initial phone call, the customer service rep was very friendly, professional & efficient. Received very prompt service from both your company and Bionics. The technician was very friendly, professional, knowledgeable & efficient. He explained to me what the problem was, showed me the part that was damaged and showed me the new part. He showed me a problem with the overflow drain on the water heater that was a result of the way that the water heater was originally installed, and fixed the issue. He also keep me informed of the status on the repair (ie, the wait time to receive the new part, what steps he was preforming and when he completed a step, to how long a certain step would that to complete). I am completely satisfied with the very professional service proved by your company. And would recommend you to anyone who ask for advice on who to call. Thank you for your prompt service.

AR
Annej R.

10/24/2015

Provided by YP.com

Since the sheetrock was dry to the touch and the plumber couldn't find any problems after checking others areas in the house that may have caused the leak in the utility room, the only thing he could do at that point was to cut the sheetrock to get to the plumbing. I didn't want to cut into the sheetrock unless I absolutely had no other alternative. He then recommended Bionics to test for moisture behind the wall and was kind enough to immediately call them for me. When they came out the next day they confirmed the area behind the sheetrock was totally dry. I would like to give a big "thank you" to our plumber for his help in solving my problem. i really appreciate him calling Bionics because it saved me having to spend a lot of time and effort for nothing since there was not any moisture behind the wall. I will highly recommend you to anyone that asks and I will not hesitate to call if I have a problem again.

AC
Alen C.

10/17/2015

Provided by YP.com

I always fear of calling companies to fix issues at my house because I know something WILL go wrong. But this time, I was wrong. We called Abacus - call center operator was courteous and professional, the technician came on time, in a nicely maintained truck, wearing an easily identifiable uniform and the problem was fixed, and it was fixed well. How could you not rate Abacus the best? I have already recommended Abacus to my neighbor

AM
Arlener M.

10/17/2015

Provided by YP.com

As usual, you responded to my problem regarding my thermostat and the technician checked it out for me and told me how to resolve it. While he was here, he did the HVAC check and changed the filter for me. I am always amazed at how fast your company responds and how courteous the attendants and technicians are. They make me feel special and help me feel secure about how my house operates. You're like family.

Charles M.

10/09/2015

Provided by YP.com

This company we can always rely on. Our technician is a definite asset to Abacus. He is extremely knowledgeable and an expert in the HVAC field. He has a very easy going demeanor, and never once acted as if too many questions were being asked. He dutifully covered his shoes each and every time he came into our house. He respected our property. We are very impressed with him and hope if we ever have any issues requiring the assistance from an expert, we have the fortune of having his help again. My husband and I are extremely happy and satisfied with the work He did for us. What a relief to have someone so pleasant to help us, and a company that is so responsive to a customers needs.

More Business Info

"You Can Count On Us"

The Only Plumbing Company Endorsed By Tom Tynan

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 713-812-7070

Services/Products
ac coil repair ac coil replacement AC Repair AC Service Air Conditioning & Heating Air Conditioning Checkup Air Conditioning Tune Ups Condenser Coil Condenser Fan Motor Replacement Condenser Repair Condenser Replacement Condenser Unit Drain Cleaning Drain Repair Electrical Inspections Electrical Panel Electrical Repairs Electrical Service Electricians faucet replacement Furnace Inspection gas line installation gas line repair Heating Inspection Leak Detection Pipe Replacement Plumbers Plumbing plumbing inspection Repipe Surge Protection Tankless Water Heaters Water Heater Repair Water heater replacement
Brands
American Standard Air, Kohler, Lennox Air Conditioning, Mitsubishi Electric Ductless, Rinnai
Payment method
debit, check, cash, all major credit cards, financing available
Neighborhood
George Bush Intercontinental Airport
Languages
English, Spanish
Accreditation

License# TACLB82488E

License# Alan O'Neill M-20628

License# TECL 30557

American Standard Customer Care Dealer

Technician Seal Of Safety

BBB Winner Of Distinction. Preferred Plumber

Categories
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