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Welcome to the internet home of Custom Electronics, your factory authorized service center for JVC, Sharp, Toshiba, Hitachi, NEC, Fujitsu, Pioneer, Mitsubishi, Viore and Akai.

Custom Electronics is family owned and operated and has been serving your electronic repair needs since 1989.We offer fast and friendly service on all makes and models of digital and analog direct view, LCD and Plasma TV, Digital Camera, Camcorder, and Video Recorder products.

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Reviews

S
smiller5022

12/16/2010

Provided by YP.com
First Class Service!!!

My experience was nothing short of wonderful! Man on phone (Jeff) knew his stuff and showed a genuine concern for me as his customer. I'll be back!

anonymous

12/14/2010

Provided by Superpages

I had a kitchen fire that caused my 73" DLP Mitsubishi to not power up. I did a google search for repair shops in Bartlett area, and was impressed by the 4.5 stars, as opposed to other area repair services. My call was placed, and within moments I was called back and within 2 hours had the owner come in and do an in home diagnostic. I was extrememly impressed by his professionalism and knowledge, as well as his pleasant personality and prompt diagnosis and overall service. The exceptional service he provided restored my faith in repairmen, and I will always recommend his service to anyone in the future.

C
cbupolicechief

11/05/2010

Provided by YP.com
Professional Service

I had a kitchen fire that caused my 73" DLP Mitsubishi to not power up. I did a google search for repair shops in Bartlett area, and was impressed by the 4.5 stars, as opposed to other area repair services. My call was placed, and within moments I was called back and within 2 hours had the owner come in and do an in home diagnostic. I was extrememly impressed by his professionalism and knowledge, as well as his pleasant personality and prompt diagnosis and overall service. The exceptional service he provided restored my faith in repairmen, and I will always recommend his service to anyone in the future.

anonymous

08/25/2010

Provided by Superpages

Brought my LCD TV in and even told the old heavy set guy what part was needed, as I spoke with a Samsung Tech before bringing it in. He was not friendly. After 2 weeks+ of waitng I called since I was getting no feedback. He said they couldn't find anything wrong and that would be $80, and that I should hurry and pick it up before they go on vacation. I took it to another shop and they had it fixed in days....same part I told him. Incompitent "service"...feel ripped off.

J
jeremydanielreed

08/12/2010

Provided by YP.com
My NAD receiver is better than ever thanks to Custom Electronics!

I own a high-end NAD receiver ($700) that was making a buzzing sound for about 30 minutes upon start-up. Custom Electronics fixed this very quickly within one week, but there was still a static-like sound coming from all the speakers when listening to a digital source. We took the receiver back to Custom and they took care of this problem at no charge and updated the firmware on the receiver, too. My receiver is now working better than ever and I am extremely satisfied with the service I received. True professionals!

anonymous

07/08/2010

Provided by Superpages

very impressed with their operation. would recommend to anyone needing TV repair.

W
will.jurgens

07/03/2010

Provided by YP.com
Excellent Service Company

Highly Recommend their services!

anonymous

05/11/2010

Provided by Superpages

Nice experience, thank you.

J
joeysulipeck13

04/09/2010

Provided by YP.com
I Recommend

Almost everything we own these days is run by a complicated electronic brain. Therefore, almost everything we own is going to eventually malfunction. I came across Custom Electronics by way of a Costco repair on a Hi-Def TV, and I'm glad I did. These guys really wanted to solve my problem, and went above and beyond to do so. They also exceeded my other requirements in a company: professionalism and courtesy. They exceeded my expectations on all fronts, and not only do I recommend them, I plan on giving them more of my business.

anonymous

03/03/2010

Provided by Superpages

office staff are very nice. fixed my tv correctly and works great.

anonymous

02/22/2010

Provided by Superpages

Thank you for a great experience!

K
kendraphoto

12/16/2009

Provided by YP.com
nice people - fast service

wolf camera sent me to this store because they would have had to send my nikon out for repair. custom electronics had it fixed in less than a week!

really liked the clean store and friendly people. highly recommend.

R
rkeller64

12/04/2009

Provided by YP.com
Friendly and Reliable Repair

I borrowed my sons Canon 5D to take on my cruise and broke the card reader in the camera.

Wolf Camera told me it would be two to three weeks to repair if they fixed it and referred me to Custom Electronics.

I am very pleased with the fast service and reasonable price. The store staff is very friendly and the repair charges were exactly what I was quoted.

I highly recommend this store.

anonymous

07/30/2009

Provided by Superpages

I normally don't waste my time with reviews but this company is worthy of my time. My whole experience with this business was just wonderful. It appears as though this company and its staff realize the importance of word-of-mouth advertising, they impressed me greatly! K. MeadePfizer Corp.

D
dbanka

07/23/2009

Provided by YP.com
Best Customer Service Ever!

I had no sound in my Sharp Aquos LCD TV. Got their contact from SHARP company as their authorised service station.

They did door-to -door pick up and drop off at scheduled timings. They did a good job and resolved the problem. The two professionals that I met were exceptionally nice and patient enough to answer all my questions and concerns.

anonymous

06/24/2009

Provided by Superpages

these people took time to speak with me and help me resolve my camera problems. i would highly recommend them if you need service.store was very clean and organized, i thought i was in a doctors office.

anonymous

03/28/2009

Provided by Superpages

I was impressed by this company. Helped me to my car with my stereo receiver. Little things make a big diffference!

anonymous

03/28/2009

Provided by Superpages

I was impressed by this company. Helped me to my car with my stereo receiver. Little things make a big diffference!

R
rluellen

02/15/2009

Provided by YP.com
highly recommend

very nice on the phone and in person. delivery men were great and on time, very polite.

S
skydiveguy

01/06/2009

Provided by YP.com
Thank you....

Took my JVC theater system to them because of no power, they tested and told me there was nothing wrong with it. Connected system back at home and discovered bad power strip! Thank you for being honest.



K. Oster

More Business Info

Service Excellence Since 1989 Rated "A+" by Angies List and the Better Business Bureau

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax Line: 901-384-4131

Services/Products
We Service, Plasma, LCD, Fast Service, Factory Trained, Digital Camcorder and Cameras, Big Screen TV
Payment method
visa, discover, debit, check, insurance, mastercard
Categories
Consumer Electronics, Television & Radio Stores, Television & Radio-Service & Repair, Video Equipment & Supplies