Jensen Appliance & Refrigeration

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When I called, they assured me they were qualified to repair my Sharp microwave and promised to get right on it. He had the necessary part in his truck and the microwave was repaired in 30 minutes!

I used Jensen because it was under the troubleshooter. The repair man was quick and polite, Tim. Plus, he took his shoes off before entering my home.

My 17 year old Maytag washer died. Eric Jensen was so helpful in attempting the repairs and then advising me about what to get as a replacement. They were here twice and only charged the visit charge as he was not able to change the part successfully. I could not be more satisfied.

The repair man was quick and polite, Tim. Plus, he took his shoes off before entering my home.

Randy, my dryer tech, was super friendly and worked lightning fast to get the job done!! I'll definitely use Jensen in the future for my appliance needs!

The repair guy that came to our house was very professional and took care of the issue quickly and offered some additional advice. I am very happy with the service we received.

Did a great job. Very best an very careful

Dan was out to repair our washer last night, he made this experience absolutely flawlessly. He showed up at 7 at night just to accommodate our work schedule. HIGHLY RECOMMENDED

I was very impressed with their professionalism and responsiveness. My Whirlpool cooktop (about a year and a half old) had 3 of the 5 burners out. I contacted the warranty company, and within 24 hours, Jensen had called to make an appointment next day. Eric called with his 2 hour time window and arrived right on time at the front end. He had to order another part for it, and said they'd contact me when they had it in. He returned for a fourth time today and it is finally fixed. He was thorough and did research, and explained it to me when they sent him the wrong parts. Each time, I was given a prompt date and time, and Eric followed up and arrived on time. He is very pleasant, and I appreciated his help and dedication in not only fixing it for me, but explaining an engineering defect and how to avoid it in the future. I highly recommend Jensen. They took very good care of me and saw the problem through to resolution.

I called Jensen regarding my 20-year old clothes dryer that was slow to dry. The man quickly and clearly explained some options. We were able to try one of his suggestions and that solved the problem. We have used Jensen before and will use them again and really appreciated the phone advice that, in this case, saved us a service call.