Carson Cars

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I was referred to Carson Cars by a coworker when I needed a car. The entire experience was top notch. I will be back next time I'm in the market I liked the service and it was a smooth transaction.

5 stars! Carson Cars were great to work with. The service was amazing, my expectations were met and all of the promises that were made were kept. Thank you!

They had a couple of different trucks. I was looking at initially. Patrick was honest with me in finding the right one for me and my needs and within my budget.

David is a great person he does what he can to make someone happy and he did make me happy today. Worked it for me to drive off with the car.

Helpful service that actually encourage and helped me to get a car instead of telling me I can't because of credit.

Amazing service, my expectations were met and all promises were kept! Thank you!

David made this very easy, no pressure experience in buying this car.

David Orr was extremely helpful and made car - buying with a toddler a breeze. This was a very positive experience for a first time buyer. Thank you thank you!

Today Justin helped me and my friend get a car with low mileage, and get price wouldn't recommend going anywhere else! Best customer service, very personable, friendly, trustworthy and AWESOME!

We really enjoyed working with David! He was funny and kept us entertained the entire time! Everyone we worked with/met were great. Very pleased with Carson Cars.

Felt comfortable talking with Eric about everything and made it easy to understand.

Eric Allison was great to work with, very nice, not pushy. He helped me get into the car I wanted, thanks!

Eric was amazing in answering all my questions about the car I was buying. He made me feel confident about the choice I made to purchase from Carson Cars.

Worked very well with us. Didn't push us to get a car that didn't appeal to us.

This is my second car purchase from Carson and am once again, I am happy with the outcome.

Thank you for putting me into such a great car!

Cale and David were very friendly to work with. I appreciate that Cale went over the financing in great detail with me.

Thank you Carson Cars! I love, love, LOVE my new Honda!!!!!

David was courteous, professional and fun to work with. He listened to what I wanted and made sure I got it.

Please be very careful when inquiring about purchasing from this dealership. If you are a person or family that doesn’t have the outright means or funds to purchase or fix your newish vehicle, they will be less willing to work with you.

I was sold and extremely sub-par vehicle that has numerous problems. All of which could not be detected unless owning the vehicle, driving it, and getting to know your new car. One of the windows leaks, the speedometer isn’t calibrated, the gas gauge isn’t calibrated, and they kept studded tires on the vehicle and took the studs out, so there was zero traction (I take the blame for not noticing the tires) but really? That’s shady leaving tires like that on the vehicle. The ride was awful. Something that was definitely not noticeable taking a test drive around the block. The vehicle shakes so bad my wife has to hold my baby still while driving. That’s why we bought the vehicle, for something safe for our growing family.

I called the dealership several times in regards to the issues I was having. I called and talk to Jessica the internet rep explaining my situation, in which she told me to come in and they could definitely help me out. So myself, my wife, newborn daughter and three year old son, drove about an hour and half only to meet with salesman David Orr, and receive absolutely no help at all. He told us that there was “no manager there,” to get advice from. He said he would call us back and let us know what he finds out. He never called back. I then called and called and spoke with a second salesman, Patrick. He seemed more cordial and friendly. He also said he would call me back in 45 minutes after he talked to a manager about my situation. I thought I was actually going to receive help. He never called back. Several days later I called back and asked for Patrick. He said it just got busy and forgot. Ok, I gave him the benefit of the doubt. He said that he would leave and urgent message with David, and that he would get back to me ASAP. More days passed, and no phone call. I called back and spoke with David. Not only had he not received the message from Patrick, he came across with the attitude of why I was calling again as if, sorry nothing we can do for you unless you have a big chunk of money.

So I then called there service center down the road to see if my warranty that I am paying for, covered anything wrong, or possibly wrong with my vehicle. I called and told them my issues and asked if any of that might possibly be covered. He said he couldn’t tell me because he was busy. I made it clear that I lived somewhat far and that I didn’t have the time to just stop in and see if anything was wrong. I just got done reading off a laundry list of things that were wrong! So I am stuck wasting my money for this beater of a vehicle trying to figure out what to do with it.

Yes, it may be an isolated incident. But PLEASE, be very cautious when even thinking about purchasing a vehicle from this, “top rated” dealership.