Welcome to Pet Time, LLC! We are committed to providing total satisfaction to our customers. Remember, if we don't have it in stock, we'll get it for you. We value great customer service. Loneliness can become an unwelcome companion as we age and it can lead to depression. A pet will bring joy to your life. Contact us today for more information!
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Reviews

03/12/2008

Poor Service

I don't like to be ignored or lied to. I stood at the counter looking at one of the owners for a few minutes before stating clearly I'm leaving. At this point a helpful young man catches me tells me she does not speak English and asks how he can help me. I tell him I need some crickets, then the owner who ignored me and does not speak English tells me "sorry" (in English) she goes on to tell me the total will be 5 dollars. She takes my money and walks away. As the young man is helping me another owner comes to the counter and tries to charge me again. Then he insists the young man put cardboard in with the crickets. I state very clearly that I do not want it or need it. I am going home to dump them in the tank the cardboard will just make it more difficult. I am again ignored. This is just poor service. The last time I was in I was ignored while two owners argued with a woman about a coupon for pet food. I will buy my crickets down the street at Zany Zoo.

More Business Info

Your One Stop Pet Shop Serving Eugene, Springfield, Albany & Corvallis.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Brands
Nutro
Payment method
amex, discover, visa, cash, check, mastercard
Neighborhoods
West Eugene, Willow Creek
Categories
Pet Grooming, Birds & Bird Supplies, Dog & Cat Furnishings & Supplies, Dog & Cat Grooming & Supplies, Pet Stores, Restaurants, Tropical Fish, Veterinary Clinics & Hospitals
Other Information

Parking: Lot

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