Elegant Tents & Catering

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NONONO!!! THEY RUINED MY WEDDING!!!!!!!!!!!!!!!!!!!!!!

MUST REED BEFORE USING THEM

We were using elegant catering for their rentals (not food), and paying them through Green Apple Barter Trade, a trade company in which they also participate. We had our consultation with them 5 months prior to the wedding date, sat down with the owner, discussed all of our options choosing our tent, tables, chairs, linens, etc... also discussing that payment was 100% green apple (excluding linens, and 6% sales tax, which we would have to pay cash). As we wrapped up our meeting the owner said he would get a quote to us within 3 days. Well, weeks went by before I made contact with them.... well tried to anyways. He never got back to me! weeks.. MONTHS went by with regular attempts to contact him with no response. Leaving urgent messages with the office for him to please get back to me. Finally, JUST THREE WEEKS UNTIL OUR DATE, I call again and his office manager gave me a quote stating that they are no longer doing business with us on Green Apple and that we owed them $9,000 cash! Needless to say I was infuriated... I was not very forgiving at this point. I demanded to speak with the owner at this time and he was standing in the room with her but still would not speak with me. They said they would not have further contact with me without the $9,000 payment (cash portion) in full. They then proceeded to CANCEL OUR EVENT with just 3 weeks to go. Their reason being that we had too many complications, that we had cancelled with them multiple times, that they believed we would not be satisfied no matter what, that we did not make our down payment at initial consultation. The only complication we had was a change of location for them, nothing but a simple address change! as for the rest of their reasons it was not even remotely true!!!!!!!!!!!!!!!!!!! Our date is October 19, 2013 and we are now currently scrambling to find another company to do our rentals on Green Apple trade... with just 3 weeks notice! I am in shock that this company is even a float. They are without a doubt completely unreliable and unprofessional.

We were married at Greendance Winery in Mt. Pleasant just this past spring. Unfortunately, if you choose Greendance for your venue, you must also choose Elegant Catering for your catering services. They were a nightmare from the start. Here's a list of just some of our complaints:
-Our first estimate that they sent to us was over $3k higher than the verbal.
-They tried to charge us additional fees in the amount of $500 and blamed it on the winery.
-They screwed up our menu 3 times.
-At our tasting we were propositioned to join a pyramid scheme.
-At the wedding, the coordinator did not even show.
-We had no head table, our cake was not displayed, our guestbook was not displayed, and the dance floor was not cleared as discussed.
-Catering staff was not available where agreed to be.
-Staff was witnessed carrying take out containers at the end of the night, yet we received little to no food.
-The bartender set out a tip jar even though we already paid gratuity and it was an open bar.
-Some of our guests were embarrassed because catering staff sat on the back of a truck and laughed at them while they danced.
-Items that we provided, such as linens and lanterns, were damaged and thrown in the trash.

Once a week Elegant Catering Stops at my work with a lunch truck it use to be delicious with good choices and prices in the past month or two but has really gone down hill you get half the food and half the choices many times we pick items and there out of them its such a shame

Elegant Tents and Catering came through as usual with great food that had all of our guest asking where we got the food and servers that acted professional and made our party so much more enjoyable. Highly recommended!