The Driveway Company

Write a Review330-783-5994

I have been using this company for about 6 years to seal my driveway. They are so kind and do a great job. Highly recommend

DO NOT USE THIS COMPANY!

I have brickwork leading into my garages. These incompetent workers sealed the driveway but also carelessly overlapped on to the bricks. Now, normally I can understand there might be a little brush over. But in some spots they came almost 2 inches onto the bricks! In a line of about 40 feet long they overlapped on to almost every brick. To compound the issue is the POOR customer service by the owner. I called that evening and left the respectful message. The owner did call back claiming he would not forget the issue and would address it in a few days. I offered to send him pictures of the job which he accepted and said he would come out to look for himself. 6/25, One week went by and I didn’t hear word. I sent him a text asking if he had stopped up by yet. His only response, “no, not yet”.
7/2, another week has gone by. After leaving a message the owners wife called back saying she would definitely have him address the issue. 7/16, two weeks after that phone call, still nothing. It’s now been a full month without a viable proactive response to my issue other than, we won`t forget you. Now looking at his Google reviews I see why they are so low. I am a very reasonable person and never raise my voice in this matter. But now I will leave reviews of the poor job and customer service wherever I can, which will include me telling my neighbors who may have used him in the past to avoid this company.

I called then 6 times last year. Never even received a call back. Talked to a woman who promised someone would call and come out to give an estimate. I have a 150 ft drive with large turn around and area up by the house. If I could give a zero I would. Sadly I have had them here before and was very pleased. Makes me wonder if it is office incompetence.