Nello Tire

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My husband and his family have been customers at Nello for years. I had $700 worth of new tires placed on my car, at Nello, three months ago. This morning I drove 30 miles, from Harrisburg, and walked in at 11am. They were not closing until 1pm. I was "greeted" by Frank, a very annoyed and unpleasant man. I asked for an oil change and tire rotation. This was only the second time I'd been into the shop. Frank was not pleased, stating that I would probably have to be there until 1pm. That was fine because I was prepared to wait. However, was so taken aback by Frank's attitude, that I'd forgotten to ask for an inspection as well. My inspection had been performed at Nello last year. I would have made an appointment, but they don't take them on Saturdays, which unfortunately is the only day I could ever get there from Harrisburg. Had Frank or any of the techs cared about business, they would have noticed that my inspection expires at the end of the month and would have wanted to complete that service for me or at least pointed out that it was due soon. Needless to say, I will never drive to York again for any service at Nello. God bless you, Frank.

Under NO circumstance should you ever go here. I purchased 4 new tires for my Honda Element and within a week of getting them on I heard a rattling sound around my tire. After looking, I noticed that 2 of my 4 tires had up to three loose lug nuts (so much so that I could hand turn them). After talking with them, 5 months later I took my car back for a tire rotation and THE SAME THING HAPPENED. This place does not take the time to do the job right and I could have been in a severe accident. Avoid them at all costs!

Places like this should only be able to sell tires only. I was told my Volkswagen needed a lot of work for inspection. I am car knowledgable and the items they pointed out seemed wrong. Quoted me over $1000 for fixes. Went to York Volkswagen & left with a bill of $348.29 for inspection. They employ back yard mechanics with out any expertise. I will never go back there. Try at your own risk - tires only. Definitely not anything foreign. They even told me they had an import specialist. How can you be a specialist without any training?