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Washington Broadband, Inc. has been a locally-owned Internet Service Provider since 2001. An off-shoot of the original Dial-up company Northwest Info Net we have been in the Internet provider business since 1994. Our experience developing high quality networks has provided the Yakima Valley with the best wireless network in the area. Our emphasis has been in the rural areas where customers were restricted to dial-up with few if any options.We provide 24/7 system monitoring and technical support during office hours of 9AM-6PM Monday-Friday and after-hours from 6PM to 9PM seven days a week.
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Reviews

S
saturnschild1

09/26/2012

customer service is baaaaaad....

My internet worked fine for three months, now its not. I called Broadband and the man on the other line insisted that I have a virus or something. I tried five different computers today and the problem is not on my end. My son does the online school program and we can not even get in today. The man I spoke to from Broadband said he couldn't help me so I'm getting less than the smallest pkg. offered for the upgraded price and I can not even do my usual onlinne activities. I am going to go higher up and lodge an official complaint. I know for a fact that they just worked on the system and that's when my upload and download speeds both dropped.

More Business Info

BBB Rating
A+
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Hours
Regular Hours
Mon - Sun:
Payment method
amex, mastercard, discover, visa
Other Link

website

Categories
Internet Service Providers (ISP), Cellular Telephone Service, Internet Products & Services, Telephone Communications Services, Telephone Companies, Telephone Companies-Long Distance Service, Telephone Equipment & Systems
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