Grove Dental Group

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CLOSED NOW - Opens at 7:30am

On January 3, 2023, I went into the office for a teeth cleaning. I was given a list of procedures that was not covered by the insurance (from a treatment pan). The amount was $682.63, I reluctantly agreed to and paid the amount. Then month later I was sent an additional bill for $582.87. I called the office and ask to speak to the billing clerk, the clerk said that wasn't covered by insurance, the clerk told me "read the fine print". Fine print says your responsible for what not covered, I stated I was told it was covered. She re-stated read fine print (even if your mislead by the office), basically "BUYER BEWARE". I went in for a cleaning and came out owing $1265.50 and they didn't even perform the cleaning (the reason I went in for). They performed a procedure similar to cleaning (scaling and root planing, not to mention other procedures performed). Which I thought was the cleaning, after they completed, they told me I had to come back in for the cleaning. Then a month later they send me an additional bill for $582.87. This organization practices deceptive business procedures prying on senior citizens that are on a fixed income with no concern for the hardships their deceptive procedures put on customers by their "business case" for creating more revenue for the business.