PetSmart

Write a Review972-442-2253

OPEN NOW - Closes at 9:00pm

ICE COLD WATER BATH FOR YOUR PET! BEWARE! This location does not have the best interest of your pet. No hot water at this location for weeks but they do not tell there customers, I found out from an employee there. The water is ice cold for your dog since the hot water heater has been broken for weeks but customers are not informed when the pet is brought in and the dogs are left in shock/shivering. If only your dog could talk.... This facility should not be bathing pets in ice cold water or at least inform there customers before proceeding. This was brought up to management only to be told that there is a ticket to fix it but has been this way for weeks and has been below 30 degrees. Makes me wonder what else they do not tell the customers about what happened to their pet.