Walmart Supercenter

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OPEN NOW - Closes at 11:00pm

Ugh, I can’t find a nice thing to say about this department. I typically always bring my car to have its oil changed at Wal-Mart because it’s cheap and sometimes quick. I promise I will never, ever do that again. My husband and I were called back there about 10 minutes after dropping off our car. When we walked back there, there was one worker leaning on the counter saying “We could just let them drive off to get them out of here like we did last time.” Once they saw us walk up, the lady proceeded to tell us that our car is leaking antifreeze. The first worker (the one leaning on the counter) interjected by saying “It’s profusely leaking, profusely leaking, profusely. Okay… I got it. I don’t need “profusely” repeated severely times for me to understand. They said they couldn’t do our service for that reason and because our dipstick is broken. On a side note, the dipstick has always been broken since we got it and it never stopped Wal-Mart before. On the way home, my husband and I discussed the fact that if the antifreeze truly leaked “profusely” we would over heat. We stopped at O’Reilly’s to get the stuff needed for my husband to fix the leak and complete the oil change himself. Anyways, long story short… It is not leaking “profusely” only a tiny bit and was nothing that needed dire fixing or to be denied service. The only thing I can think of is that we got a car wash before the oil change and maybe they thought that the water dripping down was antifreeze leaking. However, if you are mechanic and can’t determine what is water or antifreeze, then you need more training. I will never be taking my car back there until Wal-Mart can ensure their workers are not incompetent and rude any longer.