DICK'S Sporting Goods

Write a Review651-731-0200

CLOSED NOW - Opens at 9:00am

I have never been more impressed with a store than I am with Dick's in Woodbury. Their associate, Reinaldo, just helped my severely disabled mother who is in a wheelchair find a pair of tennis shoes and the compassion and humanity that he showed was outstanding. My mom has many deficits and most people look away, but Reinaldo jumped in to help, suggested the perfect shoes, came up with a solution for her when she said she couldn't easily tie her shoes on her own by suggesting the elastic laces, made her feel special as a human being, made the experience fun by joking around and making it a fun experience, following through our whole visit and impressing me on every level of humanity. He helped her try the shoes on by helping her stand when requested, he did not rush and spent as much time needed, I truly hope he gets promoted to management, given a huge bonus and raise, and recognized for outstanding customer service. If this is how he treats one customer, imagine how he treats everyone. In addition, the other associates including Ira came over to help as needed and the atmosphere was fantastic. What an outstanding place. Thank you for making my mom feel like a human being when so many treat her otherwise!!!!!!!! Well done.