Amscot

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I will never borrow money again from Amscott! I called at the end of the week, it was a Thursday or Friday. I told them that the bank was automatically taking the mortgage payment, that I would have to pay them on the next Wednesday pay period. The young man said no problem, I received a reminder text a few days before the original date agreed upon. I didn't think anything about the text, because I spoke with someone who I gave my Social Security Number too and he said no problem!! I spoke with the Manager at the Winter Garden Florida Branch asking why they were overdrawing my checking account when I was approved by Amscott to pay the next pay period. She was very harsh and did not care. I called Amscott's Customer Service, they did not care I was wasting my breathe!! All I heard was did you get a text? I said yes and a employee said I could have an extension!! Did I get a phone call? I said no!! If I would of got a call I would of asked what about my extension?? I went through all my old voicemails just in case I did miss something, because Amscott does not make any mistakes😂. Well I found a voicemail I thought was my three year old Granddaughter. If you are very quiet you can hear the word Amscott, but that is the only word I understood. This woman or girl whispered during the complete recording, the employee needs to be able to speak loud clearly enough to be understood. I'm not made out of money, and I have found out Amscott does not care.