Miss Kims Cleaners

Write a Review910-319-7998

CLOSED NOW - Opens at 8:00am

Professionally dry clean and alteration, fun, happy with are old customer

This was the WORST expirence I have ever had with an alterations company. I have been a loyal customer for over two years until now. I took a bridesmaids dress to have an inch taken off the shoulders. When I picked up the dress, the seam had been cut where the dress had rouching at the chest (which caused unraveling). While I was showing the owner, I also noticed a stain in the center of the dress. I brought both issues to the owner's attention and he became so irrate that he threw the plastic cover back over the dress and yelled, "I will do this for you again, but you put that stain on that dress! If not, you go somewhere else!" I know for a fact the stain was not there when I dropped off my dress. I could not believe he not only was irrate over me showing him and requesting he fix it but that he literally yelled at me. I decided to just leave with my dress. I now have had to take the dress to another alterations company. When I tried on the dress, I realized, Ms. Kim had taken an inch off each side in the mid section of the dress and not off the shoulders! I could not even zip the dress and the new complany confirmed the stain was alterations chalk. It should hopfully be removed during dry cleaning but now I have to pay to have the dress let back out and dry cleaned. I DO NOT RECOMMEND THIS PLACE!