Hertz

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CLOSED NOW - Opens at 8:00am

I recently had the unpleasant experience of renting a car from this location. Not only were they out of cars the fist time I tried to pick up but when I finally got the car it was visibly dirty and almost out of gas. Awesome. On top of the condition of my vehicle every employee that I came in contact with seemed like they had a different personality disorder. I was not greeted with a "Hi, how can I help you?" instead, "Returning? Give me your keys." Rude much? When the time came to return my car on the scheduled day the office was empty with only a phone number to call for "assistance". What kind of business closes during normal operating hours? Upon calling customer service I was told "They are picking up cars at the airport and you will have to wait for them to return". So, after waiting 30 mins for someone to show up I was then told the car was too dirty and that I would be fined $50. After I had cleaned the vehicle to spotless perfection I was informed that I would be charged an additional late fee for taking the time to clean. WHAT. Overall a complete nightmare with no redeeming factors. I would go anywhere else before going to Hertz again. Aside from all the ridiculous rules, fees, and conditions I was not treated the way a customer, or for that matter, a human being should be treated. Locals be warned.