Wagner Services Inc

Write a Review936-856-4199

CLOSED NOW - Opens at 9:00am

This is by far the worst company I have ever had to deal with! They never admit they could have made a mistake and charge exhortation rates for water.

let me start by telling u what happened my water bill came in saying 180.00 dollars and that i used 39,000 gallons of water in 1 MONTH ( i dont use that in a 1 YEAR) i use round 1,200 a month i called and asked to speak to the supervisor she told me to go check my meter i said ok well give me a pump because it is covered in water and mud and like i have told yall before there is no top on my meter, she said shed send someone out to look at it and to call her tuesday (this happened thursday) i did. she said well now ur meter is reading 127,800 its was 125,00 on my bill i said see how is that possible to use 2,000 gallons since u sent the bill and how is it possible for me to use 39000 freakn gallons she said" well mam thats ur bill thats what u used" i said so ur not even trying to help me out here and i hung up.



the dam supervisor didnt have anything to say and didnt care to help im still trying to figure this out and its been10 days now.



what ever u do do not go with this peice of crap they call a company

u will regret it

(B) A reconnect fee may not be charged where service was not disconnected, except in circumstances where a utility representative arrives at a customer's service location with the intent to disconnect service because of a delinquent bill, and the customer prevents the utility from disconnecting the service.

(C) Except as provided under §291.89(c) of this title when a customer prevents



(C) the date by which the required action must be completed to avoid disconnection. This date must be at least ten days from the date the notice is provided unless a shorter time is authorized by the executive director;

(D) the intended date of disconnection;

(E) the office hours, telephone number, and address of the utility's local office;

(F) the total past due charges;

(G) all reconnect fees that will be required to restore water or sewer service if service is disconnected.

(H) if notice is provided by a sewer service provider under subsection (e)

for help call 512-239-1000

I have had their services for 2 years. I constantly have sewage backing up in my yard and have to call them for assistance. At one point someone stole all of the copper from the unit at the front of our neighborhood. We all went 3 days with no water because wagner services did not want to fork up the cost to have workers come in on the weekend and fix it. I was not seriously disapointed until I had a family emergency and had to leave town this weekend. I failed to pay my bill by mistake. I accept that. I paid the 50 dollar reconnect fee and they tell me it could b 24 BUSINESS hours before they restore my services. I have never had any of my utilities disconnected and I feel they should give a little sympathy here and try to get my services back on the next day at least??? OMG is this not humane or what?