Norge Dental Center

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In most cases a 'dentist is a dentist'.
What sets this place apart is the club med feel.
Bottled water and juice is supplied in the waiting area. Thats a nice touch on a hot day.
Walk towards the medical rooms you'll see a great play area for children, and a pretty water fall. Pretty nice.

I'm a bit miffed that everytime I go to Norge Dental I'm assigned a different dentist. I started with Dr Johnston when he had his little bitty office. I helped him build club med and his fancy building. I was ok when Johnston got his new partner and they transfered me to over to the new DDS...but then it was someone else, and now there is another DDS I am seeing! Yeah..I suppose I should speak up. But, I dont know, I guess I felt they should ask if I mind being transfered.

I think Im going to transfer out. I dont need waterfalls, play areas and juice. I really need a place where I go in, get my dental work done and have a fee that isnt out into the biosphere.

If you want to never dread going to the dentist again than this is your place! I used to only go when I had pain and that typically resulted in a root canal. Now I wouldn't miss my cleanings.. my gums have never been such a light pink color. Their hygienists are all so wonderful and really do care about your dental health.

I recently had 6 Month Smiles and I'm in shock as to how much a difference they make in my smile! My teeth are so straight.... I have more reasons to smile =)!

I had root canal done and new crown put on by Dr Ray Henley in spring of 2013 and this is what happened.



I still had pain so I've requested to see a endodontist since R. Henley is a general dentist. Clinic refused my request and suggested that I should see Dr Henley again.



Dr Henley said he'll re-do root canal and asked if he can use this filling which I do not remember the name at the moment. He said that it's a fine material and how do I know as a patient laying on the table so I said yes. Later I've heard from my endodontist that type of filling is the endodontist's worst nightmare.



Dr Henley said if I still have pain after the 2nd root canal treatment, I'll have to have that tooth removed. So I was too scared to complain about pain. I regret that I complain about toothache after the root canal.



He is probably a fine dentist but I just wanted to share my experience so others might not have to go through the same thing

STAY AWAY! Dental Factory that cares of getting to as many patients in one day as possible. They push you for their dental plan and talks of cosmetic surgery before even asking you whether you floss or what brought you in. All appointments are timed ("you're here for a 40-minute with doctor x"). The hygienists flirt with you and set you up, then Henley or one of them swoops in and does the work, then swoops out and off to the next customer. I had a filling done and Henley didn't even ask how it went, how the filling felt, before the mouth guard was removed he was off to the next patient.



During a follow-up he stopped during a filling and said that I needed a root canal. He was perplexed that I was not having any symptoms needing a root canal (yeah, doc, I'm hiding it from you). I asked whether he would take additional x-rays or test the root. Not necessary he said, just come back with $3000 for the RC and crown. "And, don't ask others about this, they'll just scare you," Henley said. A second opinion from DDS who cared to learn my name took an x-ray and advised that no RC was needed, just a filling. No wonder Henley wanted me to keep his guidance to myself.



If you can't trust your dentist they will rip you off at every turn. Yeah, nice fountain in the building and bottled water while you wait, but you also pay for that when they push their unneeded services on you. Stay away from this practice. Someone in Richmond should investigate how many patients paid for services they didn't need.