Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

CB
Colombe B.

06/29/2020

Provided by YP.com

My hair was well braided the way I wanted it. Good customer service. All my friends who went there like it. I highly recommend it to my friends. They really do good job.

R
review100

05/20/2010

Provided by YP.com
FALSE ADVERSTISING-POOR CUSTOMER SERVICE

VALERIE, THE OWNER IS VERY RUDE AND LACK CUSTOMER SKILLS AND HONESTY. SHE USE PICTURES FROM OTHER HAIR STYLIST AS HER OWN. SHE CAN NOT REPRODUCE THE PICTURES IN HER FLYER. DO NOT TRUST HER PRICE QUOTES AS SHE CHANGED HER PRICE WHEN I ARRIVED FOR MY APPT. HER ADVESTISED POSTCARDS LIST VARIOUS HAIR STYLES BY NUMBERS, SHE WILL QUOTE YOU THE PRICE ACCORDING TO THE NUMBER YOU CHOOSE FROM THE POSTCARD BUT WILL CHANGE IT WHEN YOU REQUEST THE HIGH QUALITY STYLE LISTED ON THE CARD. WHAT SHE'S QUOTING YOU IS THE PRICE FOR A LESSER QUALITY OF SERVICE BUT NOT WHAT SHE ADVERSTISE. SHE QUOTED ME $90 FOR FRENCH BRAIDS WITH A $10 DISCOUNT BUT WHEN I GOT THERE THE PRICE WENT UP $30 HIGHER WHEN SHE SAW I WANTED THE EXACT STYLE ON THE POSTCARD. SHE ARGUE WITH ME ON HER QUOTED PRICE AND HESITATED TO DO MY HAIR. IT WAS ONLY UNTIL I AGREED TO PAY $10 MORE THAT THEY DID MY HAIR. UNFORTUNATELY, I HAD TO RETURN 3 DAYS LATER DUE TO THEM BRAIDING MY HAIR TOO TIGHT AROUND MY FOREHEAD CAUSING SWELLING TO MY SCALP. I ASKED IF THEY COULD RE-BRAID 4 BRAIDS. SHE ARGUE THAT I WAS TOLD MY HAIR WAS THIN THAT'S THE REASON FOR MY PAINFUL SCALP...NOT THEIR SERVICE. I EXPLAINED I SIMPLY WANTED JUST TO FEW BRAIDS RE-DONE. SHE ASKED ME TO COME TO SHOP TO FIX IT AND TO SEE MY HAIR BUT WHEN I GOT THERE SHE REFUSED TO DO MY HAIR OR LET HER STAFF HELP. SHE MENTIONED THE EXTRA $20 I REFUSED TO PAY AND RUDELY TOLD ME TO COME BACK THE NEXT DAY. HOW UNPROFESSIONAL....SHE ASKED ME TO COME THEN TO LEAVE AND MADE IT SEEM THAT IT WAS MY FAULT. SHE LIED AND SAID SHE HAD TO LEAVE AT 7PM BUT I HAD MY DAUGHTER TO CALL TO SCHEDULE AN APPT AROUND 8:30P THE SAME NIGHT AND SHE ACCEPTED THE APPT WILLING. DO NOT GO THE VALERIE BELLE DAME, SHE LACKS ALL PROFESSIONALISM, CUSTOMER SKILLS, HONESTY AND INTREGITY.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
AKA

Belle-dame African Hairbraiding & Salon

Valerie Belle Dame Hair Braiding Inc

Categories
Hair Braiding, Beauty Salons
Suggest an Edit