Midas

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CLOSED NOW - Opens at 8:00am

Too bad there is not a Zero star rating. When asked I stated I wanted to get an estimate the cost for replacing the muffler. The customer service person Dustin asked if I had gotten quotes from other places and when I asked why that mattered he got an attitude and crappy tone saying so he would know if he needed to give a competitive quote or not. Not sure why that matters or why they would not want to give a competitive quote every time. I then handed him a receipt for previous service where the muffler has a lifetime warranty where replacement does not include labor and stated again I just wanted to get an estimate the cost for replacing the muffler. Then Dustin became more rude and made some smart remark about how I was now providing him information. I replied it did not change that I wanted to get an estimate the cost for replacing the muffler. Dustin then became louder and told me to leave because he was not going to service me with my attitude. I simply smiled and stated to him that he was the one getting louder, and being rude, and left.

I LOVE the personal service that I receive every time I have work done at this Midas location. As soon as I walk through the door the Manager knew my name. Quality work on my vehicle and timely.