Southgate Plaza Jewelers

Write a Review716-675-6994

Great store and service. I wanted to replace a lost watch but it was discontinued in the catalogue. They contacted the sales representative and found something I liked.

This is the best store to find unique and beautiful jewelry. My husband and I purchased our engagement and wedding rings here. They are one of a kind. The service is very friendly, knowledgable, and professional. We spent a great deal of time making our selections and we were never rushed or pressured.

I was looking for quality at a reasonable price and this was the place! Beautiful selection of jewelry and giftware and knowledgeable staff made it easy to find the perfect gift for my mother-in-law. Small family business has been a respected part of community for years so I knew I could trust them!

I use this jewelry store for most purchases. Prices are competitve, the service is great, the selection good. Also the parking is easy and I can get a lot of other errands done in the same plaza.

Love the service that these folks provide---they work hard and the prices are always fair.A wonderful selection of all kinds of jewelry.

So, I was exploring my options as far as trading in or resetting the stones in a bridal set that we bought there a few years ago. The store closed at 5, i got there at 4. I drove there on my only day off (sunday) in snowy blizzardy weather. The store was dead when I got there.. I told the woman what i wanted to do and she was outright rude and said "well you're just gonna have to come back and make an appointment" "we will have to do this sometime after the holidays" I glanced around the little store to confirm there was noone else there, why couldn't she just help me out now? I drove all the way there in the weather .. anyway she then said "you're probly wondering 'oh why can't they do this now' but i'm doing taxes in the back and we wanna get out of here on time" (there were two other workers just standing there doing nothing) and it was an hour till they closed. What the heck? I shoulda said something, but she probly would have just been more rude. we left. I'll never go back there.

So, I was exploring my options as far as trading in or resetting the stones in a bridal set that we bought there a few years ago. The store closed at 5, i got there at 4. I drove there on my only day off (sunday) in snowy blizzardy weather. The store was dead when I got there.. I told the woman what i wanted to do and she was outright rude and said "well you're just gonna have to come back and make an appointment" "we will have to do this sometime after the holidays" I glanced around the little store to confirm there was noone else there, why couldn't she just help me out now? I drove all the way there in the weather .. anyway she then said "you're probly wondering 'oh why can't they do this now' but i'm doing taxes in the back and we wanna get out of here on time" (there were two other workers just standing there doing nothing) and it was an hour till they closed. What the heck? I shoulda said something, but she probly would have just been more rude. we left. I'll never go back there.

Service the way it used to be.