Broadbase Inc
1471 Shore St, West Sacramento, CA 95691
Reviews
06/05/2016
Provided by YP.comI've been a customer for 4 yrs. I've repeatedly informed JL my aftermarket performance ball joints have grease zerts and require lube. I went for an oil change today, I verified they know about the zerts. At post inspection, they showed me my coolant was a quart low...? I checked under the vehicle and showed them that the zerts had not been touched. They pulled the vehicle back in, and I asked to speak with the mgr Nikolay. I negotiated for them to top the coolant. The tech said my ball joints were torn. I stated they shouldn't be, unless they are not competent to do that service. When I got home, I crawled under the vehicle, to check that the oil filter had been changed, and to inspect the ball joints. I opened the hood to verify that the coolant had been topped off. What I found...? That the tech disconnected a vacuum line from my air filter to the engine, when he was topping off the coolant. No longer a customer. Filing a report with Bureau of Automotive Repair.
More Business Info
- BBB Rating
- Hours
- Do you know the hours for this business?
- Extra Phones
Phone: 916-375-1569
TollFree: 866-465-4339
- Brands
- pennzoil
- Neighborhood
- West Sacramento
- Other Links
https://www.jiffylube.com/franchise/broadbase/oil-change-coupons
- Categories
- Auto Repair & Service, Auto Oil & Lube