Prime Motor Group
1575 Vfw Pkwy, West Roxbury, MA 02132
Reviews
08/26/2015
Provided by YPmobileBait and switch. I had my car at a different service provider, and I called here for a price quote for some repairs last Friday. The woman who answered conferred with the service department, and provided a quote. My car was towed there by AAA on the basis of this quote.
Now, they want to slap on an additional $120 diagnostic fee that wasn't in the quote. I'm told 1) she shouldn't have done that, 2) she never guaranteed a price, and 3) they won't honor it. Prime Honda has decided to follow the time-honored tradition of scumbag service centers lying to clients.
Iwould not recommend am unethical place like this to anyone. Everyone makes mistakes - but good companies make them right.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun: - Brands
- Buick, Honda, Jeep, Toyota
- Payment method
- all major credit cards
- Neighborhoods
- Upper Washington - Spring Street, West Roxbury
- Other Link
Suggest an Edit