R P Holmes Corporation
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97 Border St, West Newton, MA 02465
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01/26/2017
Provided by YP.comThey don't have responsibility. They replaced my water heater last year. There are two issues to be repaired now. They fixed only one. And suddenly they refused to fix another one. It is not lasted one year yet and I asked a question about warranty because they have to replace some part. They did not give me right information about warranty. They got mad and refused to fix another problem.
They told that they don't want to give their service for my condominium complex any more without proper reason, in the middle of their service. Their plumber was supposed to call me that night about another problem. They did not call me. So I called them and they were very rude and hung up my call in the middle of talking . They don't have responsibility for their service.
09/30/2009
Provided by SuperpagesMy experiences with these guys have degraded over the last few years. In the last 2 years they've gone home for the weekend without calling with a promised status update. 2 weeks ago they sent a tech who thought that a fan with power flowing to it must be bad. He checked to see if the wires were hot regardless of the thermostat signal - that at least was prudent. But when he realized the wires were always hot, he didn't change his diagnosis, removed the fan, and took it back to the shop for testing, wasting an hour. He call his supervisor & together they determined I needed a new circuit board. I don't know if that was a wild guess. The super called me back and said he would call again that day after locating the board but didn't, leaving me without heat for the weekend.
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Plumbing Heating & General Repairing
- BBB Rating
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- Regular Hours
Mon - Fri: Sat - Sun Closed - Extra Phones
Fax: 617-527-1874
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- Aerco, Burnham, Commercial, Hydro-Pulse, Hydropulse, Loch invar, Residential
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- West Newton
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Master Licensed
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- Plumbers, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Altering & Remodeling Contractors, Bathroom Remodeling, Building Contractors, Building Contractors-Commercial & Industrial, Building Materials-Wholesale & Manufacturers, Fireplace Equipment, Fireplaces, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Wholesale, Home Improvements, Home Repair & Maintenance, Plumbing Contractors-Commercial & Industrial, Water Heaters