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Reviews

VU
Vito U.

02/08/2018

Provided by YP.com

They came out promptly and found my 2 overflows that previous cesspool companies were unable/unwilling to find, and pumped and added chemicals for a reasonable price. They also added caps so the pools could be accessed without digging them up again.

JS
Jeff S.

04/06/2014

Provided by YP.com

After my cesspool overflowed I called County cesspool. The men arrived and were more than willing to help. When I said I only the wanted chemicals they started with the high pitched sale. They tried to scare me into the full service claiming the fumes could wipe out my family. I said just the chemicals please and with their unhappy look I went and got my check book.

Amazingly by the time I returned with it they had finished?!? I didn't think they did anything but mike assured me that they had. The next day nothing happened. The water level was the same so I called a friend in the business. He came over and showed me what would have happened had County Cesspool done their job.


I called County Cesspool stating two other Professional Cesspool people came and said no chemicals were added Mike at County Cesspool said they'd be right over. They never came. Upon calling the next morning the owner hung up on me. He called me later and left a profanity filled message and threatened to call his lawyer saying his business had a 30 year reputation to protect. Maybe they should have followed up on their empty promises.

I'm not the only one to file complaint with the Better Business Bureau
http://www.bbb.org/new-york-city/business-reviews/septic-tanks-and-systems-cleaning/suffolk-county-cesspools-in-shirley-ny-132437/

BS
Brian S.

02/01/2016

Provided by YP.com

Horrible stay away. This company is totally unprofessional. They sub out their work and hire unlicensed contractors to do the job. Then they lie and try to scam and scare the customer into spending hundreds of dollars extra in unnecessary services. Do not hire them!

More Business Info

My Grandfather Pumped Your Grandfathers Cesspool

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: 631-888-0071

Services/Products
  • Septic System Repair, Septic Tank Cleaning, Septic Tanks, Drain Cleaning
Brands
commercial
Payment method
mastercard, all major credit cards, visa, amex, discover, check
Location
Nassau/Suffolk
Amenities
We Do It All
Associations
Member Of BBB A+ Rating
Categories
Plumbing-Drain & Sewer Cleaning, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Plumbers, Portable Toilets, Septic Tank & System Cleaning, Septic Tanks & Systems, Septic Tanks-Treatment Supplies, Sewage Disposal Systems, Sewer Cleaners & Repairers, Sewer Contractors
Other Information

Services: Septic System Repair, Septic Tank Cleaning, Septic Tanks, Drain Cleaning

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