Latino Cellular

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I brought two phones in to get repaired and not only did the technician not figure out what was wrong with them, but it took over a week for them to even call me to tell me. I took them elsewhere an they were able to fix them within a matte of minutes. I also bought a replacement sim card fro them and when I called to get it activated the company told me to return it because it had previously been active. I tried to return them that same day and they refused to give me my money back even though they sold it to me like that, for twice the price as other places. They are a scam

Will never go there again. I called in to get my screen repaired and they checked with their tech to see if it was possible. He said "yeas, but it will take a week for the part to come in." i brought the phone in that same day and they again confirmed it would take a week. 8 days later, i get the call that the phone is ready for pickup and it hasn't been repaired. turns out the part is not available but no one bothered to check before i brought the phone in. was of a week when i could have found someone during that time to get it fixed. completely un professional. i left before i got angry enough to do something i would regret.