Cass Lake Dry Dock Marina Inc
4157 Chenlot Ln, Waterford, MI 48328
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06/13/2016
Provided by YP.comWorst place I've ever dealt with. This company tried to rip me off and charge me for repairs that were done without even calling me for approval. The BIGGEST shocker was that (on my invoice) stated that my motor had a bad cylinder and needed a new engine- even went as far as putting the PSI for the bad cylinder on my invoice. Funny- it turned out to be a bent prong on the fuel line hookup going to my motor from the gas tank. Had my boat running perfectly 1 day later and even videotaped it as EVIDENCE- nobody could repair "a bad cylinder" in that period of time.........STAY AWAY. Even got yelled at by the owner's husband who I had never met in 8 years of dealing with this place- screaming at me with a mere mention of wanting to negotiate the unauthorized repair bill..........sad level of customer relations to boot.
06/01/2014
Provided by YP.com46 YEARS OF CHEATING BOATERS AND FAMILIES....
The owner Terri & her boyfriend Bob are the biggest crooks in town...
They attempted to charge my family $940.00 to get my boat first run "out of winter storage".
I was wise enough to get a SECOND opinion...
The mechanic I hired to give me the second opinion discovered that 1 spark plug wire was loose... NOTHING ELSE!!!!!!!!
He diagnosed and fixed it in less then 5 minutes!!!!!
CASS LAKE DRY DOCK TRIED TO CHEAT MY FAMILY OUT OF $940.00
TERRI, BOB &.... CASS LAKE DRY DOCK
ARE VERY UNETHICAL & CHEAT FAMILIES!!!!!
BE CAREFUL, DO NOT TRUST CASS LAKE DRY DOCK...
DO NOT USE CASS LAKE DRY DOCK....
GET A SECOND OPINION!!!!
Hi Gloria! The reason you were charged $940 to get your boat out of winter storage was because you had neglected to pay the $725.00 that was due for winter storage and services performed the previous fall. In the spring, you requested we put a new battery in your boat and do an oil change, bringing your total to just about $927. We provided the services you requested, and at the best prices in Oakland County! Its hard to make every customer happy, but we never stop trying!
More Business Info
Water slips, dry rack in and out service, boat storage, boat repairs, shrinkwrap. Picnic area, restrooms, gas pump, mechanic.
- Hours
- Regular Hours
Mon Closed Tue - Sat: Sun: - Payment method
- cash only, all major credit cards
- Neighborhood
- Waterford
- Other Link
- Categories
- Janitorial Service, Boat Storage, Marinas
- Other Information
Parking: Lot