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Reviews

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Cathy K.

12/01/2015

Provided by YP.com

Kidz Kastle was great. my little ones absolutely loved it. Theres so much for them to do. The best part is how clean it is. I've seen employees cleaning while i was there and it was amazing. so great that they keep up with the cleanliness so you don't have to worry. I also love that i could see my kids at all times. they can't wait to go back and i know for sure ill be bringing them again.

ST
Susan T.

03/12/2014

Provided by YP.com

Kidz Kastle is a great place to have your child's Birthday Party at . I have had a few Parties there and the my children loved it ! I loved it because the place is always clean and the staff are good and help with everything . The do clean up , pack your stuff up and do things with the kids like face painting , games , the pizza and Juice . Kidz Kastle ! Me & My Kids Love it Thank you . Kidz Kastle

DC
Dk C.

02/22/2014

Provided by YP.com

Kidz Castle is a fun play for the little ones. Unfortunately, their staff is not detail-oriented at all. Admission should have been $11, instead they charged my card $100. I caught the mistake immediately, and they were kind enough to void the transaction.



The problem: the $100 hold caused multiple small payments made the previous day to bounce, and I incurred nearly $100 in bank fees. I called Kidz Castle and asked for money to compensate me for this. They asked if I can produce paperwork to prove this, and I can. The problem is that I live over an hour away. I informed them that I am happy to drive there to provide copies of my bank statements, but that's I'd expect composition for my time and gas then as well. The person who answered the phone said she would speak to the owner and get back to me. This was over two months ago, and I still have not heard back.



I personally will never give this place my business again, and I have shared this experience with everyone I know that's expressed interest in going.



Kidz Castle - hire some detail oriented staff that's capable of running a card machine.

More Business Info

Hours
Regular Hours
MonClosed
Tue - Fri:
Sat - Sun:
Extra Phones

Phone: 401-542-8057

Payment method
mastercard, discover, master card, visa
Categories
Amusement Places & Arcades, Children's Party Planning & Entertainment
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