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Reviews

PB
Patricia B.

10/07/2014

Provided by YPmobile
Don't walk run out of this dealership

don't walk run away from this dealership the customer service is terrible

EK
Emily K.

03/06/2013

Provided by YP.com

This dealership is the easiest car dealer I have ever had the pleasure of doing business with. There is no hassle or scamming on prices, and they are so easy when it comes to communicating with the customer. I did my whole last deal over email and it worked out great, where i only had to spend 30 minutes at the dealer to sign the paperwork and learn the car.

I would HIGHLY recommend this dealer to everyone I know!!!

C
chryslercustomer

07/21/2011

Provided by YP.com
Avoid this dealership. Their ...

Avoid this dealership. Their service department is beyond incompetent, but what's worse is that they make the customer out to be the bad one, instead of focusing on the problem and analyzing the issues. They are incapable of fixing certain problems, and don't have the self awareness that maybe they should call in an outside (Chrysler regional?) technical expert. Service manager just gets defensive and then deflects recurring warranty issues back to the customer. Not a way to build long-term relationship. Will never buy and take my car there again.

More Business Info

Hours
Regular Hours
Mon:
Tue - Wed:
Thu:
Fri:
Extra Phones

Phone: 248-669-2010

Brands
Chrysler-Plymouth, Jeep
Payment method
all major credit cards
Neighborhoods
Walled Lake, Downtown Walled Lake
AKA

Shuman Motor Sales Chrysler Jeep

Categories
New Car Dealers, Automobile & Truck Brokers, Used Car Dealers
Other Information

Parking: Free

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