Funny Bone Comedy Club

Write a Review757-213-5555

CLOSED NOW - Opens at 10:00am

Lying employees... box office not opened when it's suppose to... no manager to speak to... customer satisfaction is not a priority for them

Excellent time here over the weekend. It was a bit crowded but the laughs kept coming. Service was good (could be better) but I really enjoyed the show. I'll be back.

I received the worst customer service of my life at this place before I had even got to the show. I was sent an email that I could get 6 free tickets for an upcoming show. I purchased the tickets via the link and entered the code the email stated. When I went through the process, the credit card information and ticket info were on the same screen. There was no confirmation screen. I ended up getting charged full price for 6 tickets instead of the service fees (120$ vs 20$).



I called IMMEDIATELY to try and remedy the situation and was told by the reservation assistant that they could not offer a refund or cancel the purchase and my bank said they could not cancel a pending purchase. I asked to speak with a manager. The assistant put me on hold for 20 minutes without checking up on me to let me know a manager wasn't there. I called on another phone and the assistant told me a manager wasn't in and took down my information. When I received no phone call, I called the club back the next day. The manager refused to make any amends, cut me off and gained an attitude. This would have been my fourth time to the club (2 paid in full trips) with my friends consuming much more than the 100$ difference in alcohol.



I will never return to this Funny Bone location and am upset that what could have been an easy customer service solution turned into a nasty situation. Companies need to realize the importance of customer satisfaction and retention.

You better be early or younwill sit with whoever they want to sit you with. They have VERY tight seatimg to begim wotj and their vustomer service - satisfaction needs improvement. Even speakimh to seome several times will get you no satisfaction. Bad part is. I have experienced this several times. This is the last. Btw. , tjats whu they give out free tickets to some