Cooper Plumbing

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I called because my husband had pulled the tub handle apart in order to fix the temperature controls. After fixing the temperature the tub was leaking when the water was on. The plumber arrived at my house at approximately 12:30pm on Monday August 8th. He diagnosed and fixed the problem in about 45 minutes, however as he was putting the tub handle back on he tightened the screws too tight and broke the handle. It took him another 45 minutes to put everything back together. I was surprised to get my bill and see that I was charged for 2 hours of work, even though the last hour of work was because the plumber broke something. When I called the company and explained what happened I was told "it's tricky when working with water to know who is at fault and why the part broke" even though the plumber said out loud that he broke the part. The company offered to take $36.50 off the $236.50 bill, meaning that I only overpaid by $61.50. I will never again go back to or recommend Cooper Plumbing