Drapery Affair & The Floor Store is a family-run business since 1964. What began as the only custom drapery fabricator in the greater Ventura county area, soon became the leader of fashionable window coverings and stylistic flooring products. We are an elite Gallery Dealer for Hunter Douglas window treatments and automation including sheers and shadings, honeycomb shades, shutters, horizontal blinds, vertical blinds, Roman shades, roller shades, and woven wood shades. Over the years we continue to be the best choice for custom drapes, bedding and valances, and have added quality hardwood and luxury vinyl flooring products, home and office carpets, and decorative area rugs to our product portfolio
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Reviews

1
1lizzy12

09/01/2010

Provided by YP.com
Incredible Service

Wow,



What a great experience! The colors, design and textures from the draperies to the flooring was incredible. The colors are rich and warm and make it a pleasure to entertain. Everyone feels so at home and just loves coming over.



You have turned this into a place to come home to and relax and rest and enjoy our lives or to have a great place to entertain our friends and family. Thank you so much.



Warm regards,

Elizabeth

M
michael377

08/31/2010

Provided by YP.com
What a great group of people.

Dear Bobbe,



Thanks again for taking the time to help me pick out just the right fabric and color scheme for my house; the choices we made for the living room & bedrooms turned out beautifully and I get lots of compliments. The idea to have privacy at night and yet at a different setting get light during the day has worked out great. I'd definitely recommend your company or when I ready to do the floors/carpeting



Sincerely

Michael

P
peterwf

08/18/2010

Provided by YP.com
Couldn't have been easier

We have purchased drapes, etc., a number of times over the years. This was our first time in the Ventura area. On a recommendation from a friend at church, we stopped in to Drapery Affair, looked around, spoke to a designer, and had her come out to our home.



The designer asked all the right questions, helped us pick out the right mechanism and fabric. They measured, coordinated an install date with our busy schedules, and stuck with it.



My wife and I are both ecstatic with Drapery affair's performance, and with the results. We were able to balance our need for some privacy with our love of light and views, and something that really sets off my wife's decorating.



Loved everything about the experience!

Peter W.

Ventura

D
dross007

08/18/2010

Provided by YP.com
Thankyou so much for the rescue on our home improvements

My husband and I wanted to thank you so much for all the great help you have given us. We were simply lost with other business input and quality overall. Your swift response with your recommendations, product and final job completion is more than my husband and I ever imagined.



We hope other's select your business in the future.



Thanks So Much



Debra and Jonn T.

T
tricia_strong

05/05/2010

Provided by YP.com
Poor Quaiity, Horrible Customer Service

I used this company a few years ago and spent $2,000 on roman shades. From the very beginning they were badly made, and the cords seemed too weak to pull the shades up and down. I had them come out and replace the string cords with metal instead, but despite this within less a few months things started to go wrong with them, curtains wrinkling up, because they had not been made correctly to start with. Getting them to fix things was like pulling teeth, they would not return phone calls, then would make appointments and not show up, and leave me waiting around half the day. Because this is a family run business there's no point in complaining to anyone about the shoddy service, since they are all in the same family! Now I am trying to make them take care of the legal recall as we have the old style cords that can cause strangulation and they are legally required to provide a fix for it. I have 2 small kids and I told them my daughter had got her neck caught in the cords and actually bruised herself. Luckily I was in the room to help her, but it could have been bad. They sounded really concerned when I told the receptionist, and promised to call me back, and I have been waiting for 3 months, having called them 3 times about it. I am at a loss as to how a company can treat their customers like this in an economy where it's difficult to survive at the best of times.

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Accessories Area Rugs Blinds Cabinets Carpet Ceramic Ceramic Tile Congoleum Countertops Curtains Draperies Drapes Flooring Hardwood Hardwood Flooring Hardwoods Kitchen Cabinets Laminate Laminates Roman Shades Rugs Shutters Tile Upholstery Upholstery Cleaning Vinyl Window Blinds
Brands
Congoleum, Durastone, Hunter, Vinylgard
Payment method
amex, visa, mastercard
Location
Y
Languages
English, Spanish
Categories
Floor Materials, Drapery & Curtain Fixtures
Other Information

Parking: On Site

By Appointment Only: No

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