Bay Indies

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If I were to describe one word for my Mother’s experience here at Bay
Indies it would be (horrific). From the day she moved in nothing has
been right. Most that was promised when she got here was not done. From
electric wires hanging out of walls, windows not working, needed new
blinds, no microwave over stove as promised by Barb, sink holes in yard, at least 4
receptacles didn’t work, water leak in Florida room, floor decayed and
falling in. Many leaks in master bedroom, shop light above sink in
kitchen mounted facing at you and was blinding, railing was loose,
exhaust fans did not work in bathroom. Mold grew on master bedroom
ceiling and after contacting Bay indies about it and my mom feeling sick
for a while they finally sent someone out. They closed off bedroom and
removed the mold. When we mentioned windows did not function properly
their solution was to screw windows shut permanently.
This is just the beginning of an ongoing nightmare. Now we have added
rats to the scenario. When we first saw rat droppings in linen closet,
the then manager Steve said to keep an eye on it and if it got worse or
continued to let him know because extermination fees are expensive.
After things being moved and knocked over in
the trailer, and candy missing from candy bowl on table. We asked bug guys who come out to spray what they thought. They looked around and picked up couch and saw animal droppings and said
we had a rodent. They set small trap under couch because she has a
small dog that was all they could do. Two days later there was a rat in trap under couch. I contacted Bay Indies and told them about it. Nothing happened so after 5 days I contacted my attorney and he
said to take a letter to office stating she felt the place was
uninhabitable. An exterminator was there that day. The exterminator came
once a day for a week and then once a week per month. After going home
for personal business we returned to trailer. After a couple days we
noticed things in the house being moved and pet food on couch. Our dog
cannot get on couch. We went outside and looked around trailer and found
a hole dug underneath the trailer. I called Bay Indies and Michelle
said she would contact the exterminator and he would be out. I asked if
he would be out today and she said she couldn't promise that. I stearnly
said that someone needed to come today because i was not going to spend
the night with rats. She then assured me he would be out today. We
waited and no one came. She told a flat out lie just to get me off the
phone. My mom’s rent was raised $25 a month. I wonder if that is because
of her new tenant, the RAT!! I am so disgusted as i do not trust this
place to look after my mom’s well being!! A couple months ago her phone
didn't work only to find wire was cut. Venice police confirmed it was
cut. Many people have keys to these trailers in this park. This is a 55
and over community and it saddens me that senior citizens could be put
in the same situation as my mother. I contacted Equity Lifestyle Property management in Chicago, this is who owns Bay Indies only to be told to leave a message with customer service. Who never returned my call. Please if you are considering buying or renting here, reconsider!