* New And Pre-Owned Vehicles * Build Your Own Vehicle * Parts And Accessories Check our website for hours of operation in various departments.
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

BD
Bobby D.

06/14/2018

Provided by YP.com

Horrible service!! bought a 2010 ford fusion from this lot. transmission went out in 1.5 years. talked to the dealership and they were unwilling to help, ended up having to pay out of pocket $5,500 for a new trans. you would turn anyone asking about this dealer away from going there. 2015.
2nd run in. dealership was taking ford trade in's so i tried to trade in the fusion, sales guy (young kid) lied through his teeth, promised everything told us it was a done deal, after waiting 3 hours, the kid never returned. a sales manager asked us if we were being helped. told him that we were waiting to find out about the trade in, he promptly told us it wasn't going to work out. whole day wasted! fast forward to Tuesday the 12th 2018. parked in the car lot, was walking over to the truck side, when the same kid that we got messed over by in the previous transaction stopped us and asked if he could help us? i said "you can't man" he said why not, and i quickly reminded him about the last time. he looks at me and says "what are you doing here." i said "i am going to look at a truck". he looked at me and said "why are you parking here then?" i said "well i can move if you would like" he says "yeah why don't you do that!" so we got in our car and drove across the street to the truck yard. very very unprofessional and extremely rude! i should have just left at that point! but i ran in to Nick, told him what had happened, he told me that he would have a talk with the manager, so we talked to him. looked at a truck that i was interested in, went thru the test drive, ran thru credit app but i told them that i wouldn't have the down payment until the following Friday, they ran my credit after we left and after we made the arrangement to finalize everything Friday. followed up with Nick Thursday to confirm we were still on. he told me yes we are. so i followed up by looking on there website after talking to Nick. the truck i have been working with them on was sold Thursday. i have wasted a lot of time and even took a loan for the down payment for this truck based on what the sales and financing guys told us, now left high and dry with a loan that i am paying on! very shady and unprofessional.

JB
Judy B.

11/23/2009

Provided by YP.com
no star is tooo much

took 1996 ford in missfire#4 cly small shop told me cant fix no code only ford dealer has it well they fix it $100.00 started for home bang #4 missfire called told me bring back and for $130.00 will tell me what is wrong and how much to fix told them to x off got here at your own risk o they made me put up star

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Phone: 360-992-7373

Phone: 360-992-8100

Phone: 360-992-7417

Brands
Ford, Lincoln, Mercury
Payment method
financing available
Neighborhood
Walnut Grove
AKA

Ford Motor Company

Other Emails

Categories
New Car Dealers, Used Car Dealers
Suggest an Edit