Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

S
slarrington74

04/26/2013

Provided by YP.com

GREAT place for updating the wardrobe!! I walked in to check out the clothing as I was tired of feeling frumpy and dumpy with all the worn out maternity clothes in my closet from my 3 kids. I was helped by an AWESOME girl named Carmen. From the moment I walked in dazed and confused, she was amazing. After briefly explaining my debacle, she was so nice, helpful (without being pushy) and got it. She was like my own personal stylist. I can't wait to go back and shop for more clothes after I lose my left over baby weight.....and those last 5 rows of Oreo cookies.



The only down side to the clothes I bought was that they are all dry clean only, because the fabrics are Rayon. But, that's what today's fashion is - silk and rayon tops. Just don't wear them out and spill white wine on them!! One of my brand new tops is probably ruined now because I cannot wash it or it will shrink...but that has nothing to do with the store itself.



I would definitely go back to this store. The other gals I met when I was shopping were so nice too! I have no idea what the other reviewer's opinion is based on...but it says something about the store when the representative offers to contact her and resolve the issue! If I were her, I would have called the manager when I got home and explained my discontent. But, this is the internet and you can't always trust the sources from the internet (insert State Farm commercial here). For all we know, she could be from a competing store?!



Anyway, I highly recommend this store to anyone! Great pieces, great prices and fabulous sales associates!!! I'm sure I will be happy with anyone, but I prefer to see Carmen again next time I shop.

K
kristincrow

08/29/2012

Provided by YPmobile
William B staff

Not only were they stuck up, they were clueless how to do their job! I would and. Our have spent a lot of money if they would have helped me... Their was a girl with long brown hair just sitting on the counter and talking, rude and no help! Don't shop here the customer survive is terrible!

claimed iconBusiness Response09/13/2012

Hello Kristin, I'm so sorry to hear about your poor experience at William B. We pride ourselves as a company that is successful because of our quality product, affordable prices, and exceptional customer service. That being said, it is clear that you didn't receive the service that we are most known for. I would love to get in contact with you and see what we can do to repair your relationship with William B. As a member of this company, it saddens me to have customers leave the store feeling dissatisfied, or worse, disrespected. Please feel free to email me when you have the chance ([email protected]) so that we can find a way to bring a smile to your face!! Best, Kaitlyn

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
Sun:
Location
Valencia Town Ctr
Neighborhood
Valencia
Category
Clothing Stores
Suggest an Edit