iPhone ER

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I don't normally write bad reviews for businesses...but my terrible experience with iPhone ER prompted me to write this review and warn others. iPhone ER "repaired" the broken screen on my iPad gen 4. Their "repair" cost $140 and ended up damaging my iPad permanently. The new screen never worked right and when I took it to another iPhone repair place, they discovered permanent damage in the iPhone wiring, caused by iPhone ER. This other business replaced the screen and fixed what they could of the damage for $54. When I called iPhone ER to ask for a partial refund - within the warranty period - I was told, rudely, that they would not do that and that they were recording the phone call. I was calm! You would do better to NEVER use this business. They're terrible.

Replaced my LCD screen about 2 1/2 months ago and it has already went out. I went in on Thursday to have them do a warranty on the LCD because it was not my fault and the screen was not broke. They say they only do a 7-14 day warranty on the part at $150.00 a pop. I do not know anyone that only does a 7-14 day warranty. Cole Celleuar replaced the screen and said they do a 6 month warranty on the LCD for around the same price. I would stay away from these guys. They are using cheap parts and selling them as top of the line parts and have no warranty.

I have two reviews but I'll simplify them into one. I purchased an iPhone 4s that needed a new headphone jack due to a hole inside of it. They apparently don't evaluate the products they buy before or after their transactions. Secondly, I payed them $90 to replace the screen on an I touch 4 and when I came a week later to pick it up the entire left side was lifted from the body. He explained this was normal. So...buyers remorse is what you'll get yourself into if you choose to do business with this generic company.

Avoid this place people! I do not recommend it AT ALL! I went in to take my laptop to basacally be cleaned out (to start new; as if it was new out the box) they charged me $50 and said it would take 2 hours. They never bothered to call me to mention it needed something else done, they notified me once I went in to the store to "pick up" the laptop I got there and they said it would be another 2 hours, I drove home and called 2 hours later and when I asked if it was ready the man LAUGHED AND SAID NO, and that I could pick it up Monday (I dropped it off on a Saturday). In addition to all that I had to take it back because it wasnt able to recieved wifi. Long story short, I had to go into the store about 4-5 times plus I ended up paying them $90 plus trading in an old laptop I had. Just so that 2 weeks later it crashes. I took it in because I was told I had 30 day warrenty they ended up saying the laptop was no longer "good" in addition to that they RUFUSED TO GIVE ME THE LAPTOP BACK! They said "its not good anyways" They arent afraid to rip you off! Plus all employees are very rude if you try to complain or ask questions. Please avoid this store. Its not worth your time nor money.

Seriously they worked on my phonetic fix a button then broke my speaker when they fixed it. I took off work to have it fixed and waited 2 1/2 hours to have it fixed and when I came back to pick it up the said it will be 5 more minutes I'm almost done only to tell me 20 minutes later they didn't have time to fix it! So basically I have to come back some other time. Problem is I live thirty minutes away!!! And already waited 2 1/2 hours!!!! I don't recommend this place they will cost you time and money!