02/27/2018Provided by YP.com
They did our patio, pool deck and sidewalk. Amazing work. The crew was meticulous. I recommended and theyre Starting my Neighbors pool next week.
01/05/2017Provided by YP.com
These guys were great. I called a couple of companies to look at my concrete project and was really happy with Beauty Crete.
01/06/2016Provided by YP.com
I interviewed several companies before hiring Beauty Crete. I spent about an hour asking questions and getting details about their proposal. They were very professional and their work was very good.
12/08/2014Provided by YP.com
Very happy with Beauty Crete's work. New patio and retaining wall. Would recommend.
07/19/2013Provided by YP.com
We had old cool-decking around the pool and patio. We decided to go with the Spray Texture and choose a darker color with a color band around the pool. I wrote a $1500 check that day and was promised that the girls in the officer would call to schedule. Well...days went by and no call. So I called to see when they might start. But they sure cashed their check fast! A week or 2 later, they started the job. It looked fantastic and we were so happy....with the exception of the horrendous looking pool that cost $400 in chemicals to get back right. Then...we started normal daily use of the backyard again. Kids, dogs, etc. It's summer...and we have a pool! Anyways, we started to see that there were scratches EVERYWHERE. You couldn't move a chair across the floor without it scratching. And that cool color band we choose for around the pool looked like my 6 year old painted it. There was paint bleeds on both sides of the line. So we called the office to complain. After a few uncomfortable conversations, they came back out to fix the paint bleed and touch up the scratches. Well...some of the scratches. And the paint bleed...well, it was just worse. SO AGAIN, we called to complain. Somehow we got to the point where they were going to come out and grind up the surface and re-do it. So the same crew came back out and started to grind. When you grind...there is dust. A lot of dust...dark paint colored dust. Dark paint colored dust covering the entire bottom of your pool growing algae dust. UGH.
They finished grinding the entire surface and cleaned up debris. Then they started taping off the color band to prep. I started to worry, because they would only be taping off it they were going to paint. What about the texture? The SPRAY TEXTURE WE PAID FOR? After they grinded, it was super smooth. We were told that the OWNER came out and he said it looked fine. Told us that they would put a little extra stuff in the paint for non-skid. At this point, we were just DONE and wanted it done. So we again trusted this company that prides themselves on a long history of service in Tulsa. A family business. SO...they started to paint. I nervously watched them throughout the day. As they worked their way to painting the back patio...I about collapsed at the back door. YOU COULD SEE EVERY GRIND PATTERN RIGHT THROUGH THE PAINT. It looked horrible and I just wanted to cry. Later on my husband went out and looked at the color band...and of course there was bleeding on either side. The crew was still out there so he asked if they could touch it up...they did. And yep...it just bled to the other side again.
We restricted the house of stepping foot on the deck for about 24 hours...just to be sure no one scratched or messed it up until it was clear it was dry and we went out to inspect. OMG...it looks terrible. I am full of tears and so just mad. You can see where the grind patterns are everywhere, the paint roller obviously didn't have enough paint on it because it is blotchy, and there is a footprint of the darker paint on the lighter color band. I called the office to complain...said I'm DONE, just bring me the paint and I'll do it myself. She said, "Ok, we'll drop off some paint"
Called Wes, the owner or owner's son...whatever. He answered, said I'll call you right back. That was an hour ago.
$5700 and I'm pretty sure my husband and I could have had the same end result putting our 6 children under the age of 14 to work out there for $300.
No one called to check on things or to see if we were happy. Customer service is completely lacking…or they really just didn’t care. Every time I called I felt guilty…like I was being a pest, and I apologized every time. I feel so stupid, because it is there job to apologize and never once did they.
More Business Info
- BBB Rating
- Regular Hours
Mon - Fri:
- Concrete Sealing
- Kool Deck
- Payment method
- discover, all major credit cards, mastercard, visa
- Other Email
- Concrete Products, Building Contractors, Concrete Contractors, Concrete Equipment & Supplies, Concrete Restoration, Sealing & Cleaning, Stamped & Decorative Concrete
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes