Sabino Canyon pet resort takes care of my animals like they were their own. They stay quite frequently with my crazy work schedule so it's important that I feel comfortable with their stay. They have their own special diet that they openly accommodate and my puppies love the playtime option. My groomer at the resort is very knowledgable and helpful when it comes to grooming one of my "difficult" pups. I appreciate the great care that is given!
We took our doggies to Sabino Canyon Pet Resort to be groomed. The front staff gal is a disaster and way too immature to be running the front desk! The first time we went set an appointment; they scheduled us between 12PM and 1PM. My daughter got there at 12:45PM and they turned her away telling her she should have been there at noon. Thinking it was our mistake, we rescheduled for another day. We dropped the dogs off at 1PM. They never called us about the dogs, so I went there directly after work at 6PM. The front desk gal informed me the groomers were behind and they haven’t even bathed our dogs yet. To my surprise we didn’t get a call, I asked a few questions. With attitude and increasing volume of her voice, she changed her story and told me the dogs just got out of the bath, so they were wet, but I could take them or pick them up at 7:45PM. I decided to have them groomed. The front end gal was rushing around and insisted I paid because she had to close her drawer. I wa
The only place I would ever leave my pets! They are the best, love animals, very caring. My puppy love to stay at the kennel and I sign him up for swimming and playtime with other pets. He comes home happy. I can leave my puppy without having to worry. I haven't tried the grooming yet, but I saw some dogs coming out after grooming and they looked really good. I will try the grooming on the next stay for sure.
I went there the person at the front desk completely IGNORED me for a few minutes while she was on a personal phone call. Then when I picked up my DOGS They were both got sick and ended up with a 400 dollar vet bill. Sabino lost my dogs blanket they they had since they were puppies. When I called to talk to a manager they kept putting me off. On top of it they BUTCHERED my dogs hair.
My two "kids" just returned from boarding yesterday. They came home clean and happy. I have been using Sabino Canyon Pet Resort for quite a few years and always been happy with the boarding and grooming. My dogs are big and bouncy so I sign them up for playtime and swimming. They always drag me in the door, so I know they like the place. I plan on bringing them both in next week for their summer haircuts. They also have lots of room for them to really run around. I wouldn't leave them anywhere else.
I have been using this kennel for years and love it! I have a mastiff miley and a bulldog ranger and they have always been well cared for. Miley is such a big dog so and such a scardy cat, but she never has a problem, the area is nice and big for her and she seems to enjoy going. The staff is very knowledgeable about animals,and so friendly. I love to get the playtime and a bath right before pick up. After the dogs were bathed i was shocked to see a nicey shiney new color! i plan on bringing both of them for more frequent baths, not just when they stay over!! Icouldn't be happier!!
do not ever bring your dogs here this place called me and told me that my dogs were ready but when I got there they said there had been a miscommunication and that the dogs would be out in 5 min but I waited 30 :(
09/06/2020Provided by YP.com
Great staff and clean facilities! I love the dog pool in the front too! Would recommend grooming and boarding here!
12/07/2017Provided by YP.com
My dog, who had no known health issues, died in their care. When he was found in distress, they did not take him to the emergency vet clinic 10 minutes away, but rather waited 2 hours to take him to their vet. He died on the way. Poor judgement? Bad policy? It doesn't matter, there is no excuse for such a response to a dog in peril.
04/19/2013Provided by YP.com
Thanks for being so nice to my dog and taking such good care of him! I heard from my vet about Sabino Canyon Pet Resort because I wanted to switch kennels. I´m so glad I did!! I signed him up for swimming and playtime- he can´t talk but I´m sure he had a great time. When I went to pick him up, I saw one of the staff outside playing with a golden retriever in the pool- the dog was LOVING it!! So, thanks!!! (And he got groomed- which I always do when I take him to the kennel).
04/19/2013Provided by YP.com
05/20/2011Provided by Citysearch
Terrible, terrible place. DO NOT TAKE YOUR DOGS THERE!!! Not just the lack of customer service, very unfriendly and overpriced. Front desk gal is rude and too immature to be at the front desk!! They lie about what they tell you then threaten you with your dogs!! Truly unfortunate! Dirty and unfriendly environment!!
10/19/2010Provided by Citysearch
We have used other kennels in the past, but for past several years have used this one for our 12 year old dog, Otis, and if he could talk he would agree, that this is a great place for him. The grooming is the best he has ever gotten, he gets busy toys, play time, and if he could swim he could play in the pool. The staff is wonderful, personable, cooperative, and knows our dog and cares about his well being. We have recommended this kennel to others, who have also been very satisfied. Since our pets cannot talk, we have to do the best to ensure that while away from us they are well cared for, and we can assure you that we don't recommend something if we don't believe in it, and we believe that next to being home with us, Otis loves this place and so do we.
07/12/2010Provided by Citysearch
I used to try and find someone to house sit when I went out of town to watch my dogs but there were always so many problems when I came home! I was always so stressed out. Someone recommended Sabino Cyn Pet Resort to me and I haven't been happier! They not olnly love their dogs but are willing to do as much or as little with them as you want too. I oppted out of swim time (big mastiff and english bull dog) but they love the play time! They even got an ice cream last visit. I think their prices are very resonable and I come home from vacation with happy dogs and a clean home with no worries!!!