American Unlimited Electronics and Appliances
2199 Spruce St Ste 2, Trenton, NJ 08638
Reviews
05/31/2017
Provided by YP.comTried to inquire about repairing a TV. Girl on the phone was rude and unhelpful. She didn't know basic info about tvs then got mad when I questioned her. Would not recommend.
09/12/2016
Provided by YP.comWORST EXPERIENCE EVER! Appointment was made through Home Depot, as I have a service contract through them, it was for this morning, and since no one called to confirm I called to verify appointment, and I was on hold over 20 minutes, so I hung up and called back. Customer Service rep was a man with a heavy accent, Eugene, he could not comprehend English when I asked to verify my appointment for today he said that they were booked today and he could not make me appointment, I tried to let him know I had an appointment and wanted to verify it, he again told me no appointment for today. I asked to speak with a supervisor, he said no, I asked to speak to another customer service rep, he said no. I had to get Home Depot to intervene, seems that this company forgot to make my appointment for today. Home Depot rescheduled me with another company, thank goodness, if this company is so inept I do not want them near my washer!
08/30/2012
Provided by YP.comNot trustworthy, technicians came out on the job spoken very little to none English and don't provide you the correct modle and part #. The price quote provided for a more expensive part (5 times more). I would not recommend them and will not use them again. overpriced big time.
03/19/2012
Provided by SuperpagesPicked up my LG flat screen today, 03/17/12. Just five days after drop off, it was repaired with a new panel and back in my home. I am impressed, so far, with the workmanship and the overall service. I never spoke to the Repair Tech Alex, but I would recommend your business and I am grateful to you and to LG warranty services.
03/17/2012
Provided by SuperpagesI recommend this business. Resolved my LG warranty flat screen issue within 5 days. New panel, LG is home and doing fine. Office person was quite but efficient and professional. Very clean tech shop. Claim # 47748. I give them an A+. Thanks for great service, Dave
03/15/2012
Provided by SuperpagesI was very pleased with the service ... had problems with a Fisher Paykel dishwasher that no one could figure out but they were able to ... glad to know there is a company out there with competent technicians who have knowledge of these types of appliances ... not easy to find these days ... I would recommend them highly
02/18/2011
Provided by SuperpagesThe technician is knowledgeable, but got in late, made us worry that he would not come. At least we got a call after appointment hours that he is on his way. It would be nice if this call would come somewhat earlier.
09/02/2009
Provided by SuperpagesI had a service man come to my house to work on my washer combination unit that would not dry. He checked it and said he knew what it was and that he needed a part to fix it. He checked his truck and had the part in the truck and then fixed it, after it was done he asked me for $200 more then the price he originally told me. He called his boss and then knocked off $100. I had no choice but to pay, it seemed like an acted out play to get more money from me. I will never use or recommend this company to any one. When I called another company to ask about the part and how much it would cost to repair the price they gave me was 75% less! Besides this the phone service was less then polite. This is a company that should not be in business.
09/02/2009
Provided by SuperpagesI had a service man come to my house to work on my washer combination unit that would not dry. He checked it and said he knew what it was and that he needed a part to fix it. He checked his truck and had the part in the truck and then fixed it, after it was done he asked me for $200 more then the price he originally told me. He called his boss and then knocked off $100. I had no choice but to pay, it seemed like an acted out play to get more money from me. I will never use or recommend this company to any one. When I called another company to ask about the part and how much it would cost to repair the price they gave me was 75% less! Besides this the phone service was less then polite. This is a company that should not be in business.
08/23/2009
Provided by SuperpagesI don't usually take the time to praise a company who offers great customer service. All too often, we as consumers "expect" it. But today I am taking the time to offer praise and accolades to American Unlimited/Ewing Repairs following a pleasurable service experience I had with their organization today.They arrived to our home within 12-hrs of our trouble call for our LG washer that had gone on the fritz. Victoria of their service department called me 30-minutes in advance of our appointment so I could rush home (so I could go to work instead of having to wait at home). Their technician, Russel, was very courteous and offered informed answers to all my questions as he fixed our washer. He arrived and diagnosed the problem and was actually carrying the manufacturer's part (LG) on his truck. He was here & gone within an hour and the washer works again. I can't express how gratifying it was to pay the bill for services rendered since I felt like we were so well taken care of.
07/10/2009
Provided by SuperpagesI was extremely unhappy with this company. They came to my house unprepared without even a flashlight to look into my machine and asked my 87 year old partially blind and disabled mother to quickly find him one. They came back more then once to try to fix my machine and it cost me over $400 to no avail, it is still not working. I followed their instructions on operating the machine that I paid $2000 for (an LG washer/dryer combination unit) by not washing blankets in it but the customer service representative and owner pretty much accused me of lying. This company is very difficult to deal with and does not honor their parts and the warrantee time they promise. Customer service reps refuse to give names and are very difficult to understand. I was agitated with the issues and rather then try to be helped was hung up on. They disturbed my elderly mother and have made things very difficult for me financially to have my machine fixed again because of their high prices.
07/10/2009
Provided by SuperpagesI was extremely unhappy with this company. They came to my house unprepared without even a flashlight to look into my machine and asked my 87 year old partially blind and disabled mother to quickly find him one. They came back more then once to try to fix my machine and it cost me over $400 to no avail, it is still not working. I followed their instructions on operating the machine that I paid $2000 for (an LG washer/dryer combination unit) by not washing blankets in it but the customer service representative and owner pretty much accused me of lying. This company is very difficult to deal with and does not honor their parts and the warrantee time they promise. Customer service reps refuse to give names and are very difficult to understand. I was agitated with the issues and rather then try to be helped was hung up on. They disturbed my elderly mother and have made things very difficult for me financially to have my machine fixed again because of their high prices.
07/10/2009
Provided by SuperpagesI was extremely unhappy with this company. They came to my house unprepared without even a flashlight to look into my machine and asked my 87 year old partially blind and disabled mother to quickly find him one. They came back more then once to try to fix my machine and it cost me over $400 to no avail, it is still not working. I followed their instructions on operating the machine that I paid $2000 for (an LG washer/dryer combination unit) by not washing blankets in it but the customer service representative and owner pretty much accused me of lying. This company is very difficult to deal with and does not honor their parts and the warrantee time they promise. Customer service reps refuse to give names and are very difficult to understand. I was agitated with the issues and rather then try to be helped was hung up on. They disturbed my elderly mother and have made things very difficult for me financially to have my machine fixed again because of their high prices.
07/09/2009
Provided by SuperpagesI was given the company contact by my ext. warranty provider for my 32" Samsung tv that was making loud whistling noise after working for half and hour or so. They responded the next day with a home service. The tech was very professional, and figured out what was wrong with it almost immediately. Since it needed a part, I had to wait a few days, but he came as soon as the part arrived. Both times he was in my home he cleaned up which made me very happy.---professional, clean, and they know their stuff!
07/09/2009
Provided by SuperpagesI was given the company contact by my ext. warranty provider for my 32" Samsung tv that was making loud whistling noise after working for half and hour or so. They responded the next day with a home service. The tech was very professional, and figured out what was wrong with it almost immediately. Since it needed a part, I had to wait a few days, but he came as soon as the part arrived. Both times he was in my home he cleaned up which made me very happy.---professional, clean, and they know their stuff!
11/05/2008
Provided by SuperpagesI don't usually take the time to praise a company who offers great customer service. Often, we consumers "expect" it. But today I'm taking the time to offer praise & accolades to American Unlimited/Ewing Repairs following a pleasurable service experience I had with them today.They arrived to our home within 12-hrs of our trouble call for our LG washer that had gone on the fritz. Victoria of their service department called me 30-minutes in advance of our appointment so I could rush home (so I could go to work instead of having to wait at home). Their technician, Russel, was very courteous and offered informed answers to all my questions as he fixed our washer. He arrived and diagnosed the problem and was actually carrying the manufacturer's part (LG) on his truck. He was here & gone within an hour and the washer works again. I can't express how gratifying it was to pay the bill for services rendered since I felt like we were so well taken care of. I would highly recommend them!
09/01/2006
Provided by SuperpagesVery unreliable and rude. Had my Home theater system sent for repair in June and still don't have anything as of October. He recieved a replacement unit for me and had it sent back to the factory. Never once called me with update.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
Phone: 609-671-1074
Fax: 609-671-1074
- Services/Products
- TV & Radio Repair
- Microwaves
- TVs and Radios
- Brands
- dishwashers, microwaves
- Payment method
- amex, discover, visa, mastercard
- AKA
American Unlimited Electronics & Appliances
- Other Link
- Other Email
- Categories
- Consumer Electronics, Major Appliances, Television & Radio Stores
- Other Information
Services: TV & Radio Repair