Platinum Salon

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Platinum Salon DESTROYED my hair.



If you choose to go to Platinum Salon, I DO NOT advise allowing Brianna Reilly to touch your hair. I had never dyed my hair before my experience with her. My hair was extremely long, straight, and healthy, and after making the mistake of going to her, my hair is so badly damaged beyond repair. It has been 6 months since I went to her and I still have not been able to fix the damage she caused, even after hundreds of dollars worth of treatments.



I wanted to get "ombré" on my hair, so I showed her photos of her own work, and clearly explained what I wanted. I am aware that everyone's hair is different, and no one can recreate an exact replica of a photo. However, what she did was not even close.



I let her know that I had never dyed my hair before, and I certainly did not want to cause any damage. She began coating my hair with bleach and foils, claiming that bleach is the absolute only way to lighten hair. Being unfamiliar with hair color, I believed her. I later found out that bleach is absolutely not the only way to lighten hair, ESPECIALLY not virgin hair like mine. After having the foils in my hair for a while, the ones resting on my neck and shoulders were actually BURNING me. There was actual smoke coming off of my hair. She eventually took all of the foils out and washed my hair, brushed it, and dried it. After all of those foils, my hair looked almost identical to the way it looked before I walked in, and she charged me $160 for it. She later posted on Instagram a photo of my hair, raving about the "balayage highlights" she gave me. Highlights?! I never asked for highlights. My hair looked nothing like an ombré, it looked streaky and poorly done. I even had someone ask if I did my hair myself because it looked so bad.



I came to terms with the fact that she was unable to do what I asked. However, when I washed my hair, I realized I had a much bigger problem than the way it looked. My hair became so ratty and tangled as soon as it touched water. It felt like straw. It took me over an hour to brush through my hair after taking a shower (before going to her it would take 5 minutes maximum). 6 months later, it still takes me at least 30 minutes. My current hair dresser and colorist is appalled at what Brianna has done to me, and has tried numerous treatments to fix what she has done. My hair is still in such terrible shape that I can only wash it once a week to avoid the frustration that comes with brushing it out after. Even when it's dry, it feels more like doll hair than real hair.



I think any woman could agree that our hair is extremely important to us. Brianna destroying my hair has been absolutely devastating to me. It has cost me so much money, time, and stress trying to get my hair back to the way it was before I went to her. My personal advice is to steer clear of her. I would not wish this experience on anyone.