Air Tech 24 Heating and Air Conditioning

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I had a problem with my furnace. I called a few companies and each of them quoted me ridiculous rates. Finally, I called Air Tech 24. They were very professional, they gave me the correct diagnosis and their rate was extremely reasonable. They fixed my furnace immediately since they had the required part and so there was no wait time. I recommend Air Tech 24 to every one and I truly appreciate their service.

Air Tech was quick professional and thoughtful. We have a new baby at home so the technician moved carefully and quietly as to not disturb anything. The work was completed quickly and with great quality. The tech also took the time to show us his work and how to utilize the unit. I highly recommend Air Tech.

Matt and Crew are the consummate professionals. They are very meticulous in their work. I had a number of things to do; Replacing furnace, installing air conditioning, removing old asbestos ducting, and installing new cut in ducting. I called Air Tech 24 to come and give me a estimate. Matt as a their sales person came, but he was either trying to give me the right ideas or persuade me to buy. He was a great consultant for me. So I undoubtedly contracted with him. And they did my job in the best way possible; Fast, Clean, and professional. They were wonderful.

I recently met AZ Air Conditioning & Heating at their exhibit at the Costco. We set up an appointment for a free estimate at my home the following week. We recently purchased a home needing a new HVAC unit, and knowing little about how to purchase a unit or how to choose a reliable contractor, I turned to friends and then to the internet to educate myself before AZ Air Conditioning & Heating arrived. I had one contractor out who said they could "fix" my 17 year-old unit for $1,200 – a unit that was really beyond its' life expectancy. I had also seen my daughter's experience purchasing a unit for her home. No one measured anything--they just told her which unit she needed and how much. I didn't have high expectations. I was prepared for the typical quick look at my exiting unit and a quick estimate. To my surprise, AZ Air Conditioning & Heating set up their computer at the dining room table and spent the next two hours measuring the square footage of my home, checking window types, ceiling heights and insulation, asking about our needs/requirements for heating and cooling, i.e., how many people (or big dogs!) at home during the day, etc., and basically educated us about how to choose a unit, repeating much of which I had learned at the Department of Energy's website. (Did you know that most homes have units that are too large? Yeah, I didn't either!)
AZ Air Conditioning & Heating actually had a copy of the Department of Energy's website in his presentation materials. I never had to mention Manual J or Manual D, as AZ Air Conditioning & Heating beat me to it. I honestly felt like we'd had an education. He also didn't try to sell a particular unit, but showed that, based on his computer calculations, he would recommend 3 different units at a range of prices. Installation day was just as remarkable. We met AZ Air Conditioning & Heating installation technicians who were professional and very neat. Such genuinely nice people! They take pride in their work and workmanship and, most of all, in their customers' satisfaction. They arrived on time and did a superb job. The place was cleaned spotless and the guys on the roof did such a neat and precise job that it was evident they took pride in their work. They followed up several times throughout the season to see if we were satisfied. Who does that anymore? It was a rare experience, and I take great pleasure in recommending them.
John D.

When my home's fifteen-year old Bryant 5-ton AC Furnace split system needed replacement, I requested estimates from three HVAC businesses in the area that received excellent reviews on Angie's List. AZ Air Conditioning & Heating was one of them. I used to be a maintenance supervisor at an elderly apartment complex so I do know a few things in the field. As I explained to each estimator, my two main complaints with the existing Bryant unit was that it would cycle on and off frequently resulting in uncomfortable temperature swings both in summer and winter, and that the unit was much too loud inside and outside the home. To reduce the noise level, I asked each estimator about relocating the unit to the roof. Each said that it could be done, but AZ Air Conditioning & Heating was the only one to have the company's Installer come to my house to look into it directly. AZ Air Conditioning & Heating explained that, despite the claims of other estimators, although roof relocation could be done, for several logical and clearly explained reasons, it was really not the best way to go. Alex further explained several additional measures that could be taken to reduce inside noise if a Lennox variable speed unit was installed in the current HVAC interior location. Based on price and some unrealistic promises (and bad decision making), and despite my wife's preference for AZ Air Conditioning & Heating, I decided to have a 5-ton Rheem unit installed by a different company. As soon as the Rheem blower was turned on for testing during the installation procedure, my wife and I both realized that the noise level was noticeably louder than noise from our old Bryant unit. To make this too-long-story somewhat shorter, I refused to continue with the Rheem installation, and demanded the company remove the unit. Taking AZ Air Conditioning & Heating's advice, I then had AZ Air Conditioning & Heating install a Lennox 17 SEER XC 17 SL280V 4-ton two stage unit. To further reduce noise levels, AZ Air Conditioning & Heating cleverly enlarged the return intake, lined the return surface areas with high quality sound board, and re-covered the HVAC room with metal. Four AZ Air Conditioning & Heating technicians worked all day and did a very thorough and professional job. My wife and I are quite happy with the result. The Lennox heating is very even and the blower sound is much reduced. During testing of the AC the indoor unit was very quiet, and my neighbor is really going to be happy with the reduced compressor noise next summer. Except for the occasional ribbing from my wife, the finished result turned out much better that I expected. Good job AZ Air Conditioning & Heating!

AZ Air Conditioning & Heating sold my wife and I a new gas furnace on Tuesday and promptly installed the furnace the next day. That is a remarkable convenience. Earlier today, I had a phone conversation with their Service Manager. I told him that I was favorably impressed by the two service men who installed our new furnace. They were very polite. They really "worked their tails off" until the job was as complete as they could make it. The installation task in our home was not easy. There is one indoor access to the basement. That access is two narrow doors that are not conveniently lined up. The space between the two doors is space with less than six feet of head room. Throughout the day, I did not hear one word expressing how difficult the job was. They were perfect gentlemen working as a team to complete their assignment. Roger was the leader and Todd was the helper. Our salesman was extremely helpful and knowledgeable. Clearly explained several options and recommended a very reasonable choice for us. He patiently answered a lot of questions that were prompted by misinformation we had received from a local vendor. We felt very confident when we signed the contract. We are presently waiting for AZ Air Conditioning & Heating to adapt our present thermostat rather than install the digital one that is most appropriate for our new furnace. I fully expect the Tech to be equally talented and very pleasant.The bottom line is that we have a lot of respect for your company and the employees who have served us over the past two days.