Mr Direct

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I wish I had read these reviews before using Mr Direct for my sink purchase. Also please read all the BB complaints also prior to your purchase with MR Direct. Buyer Beware! Company does not stand by their products only their policies. Received damaged granite sink and they would not return or replace the sink as it was past the "7 day" return policy. What company offers a 7 day return policy? A company that has no intention of backing up their defective products or providing customer satisfaction for their products. They were completely unwilling to assist me. All I got was "It's our policy and there's nothing more we can do for you." Needless to say, this is the last time I order anything from them. What happened to customer service???



Very unreputable company, shop elsewhere! Go to Home Depot!

Overall a great, quality product and I had no issues with the company or policies. Shipping was same-day and I received it within 24 hours. Being that it was a sink, I really don't see myself being a repeat customer... but the experience and overall satisfaction was good.