Ladin Subaru

Write a Review805-495-2193

CLOSED NOW - Opens at 8:30am

Horrible service! I wouldn’t buy here. They sent me on a test drive alone, in a city I have never been in and he even asked if I know my whereabouts, I said no, then he said “just don’t go out too far then”. I had set an appointment to come in and beforehand asked if the car I wanted to see was still in stock an hour before and they said yes. They didn’t even have it in their possession though was the truth. I wasn’t able to see the car I wanted they had none, then they sent me to their off site which also didn’t even have the car I wanted. It was the worst experience I have ever had in customer service. On top of this two people were talking to me coordinating my visit, Craig and Nicole, both failed in service. Avoid at all costs! He didn’t even give me a walkthrough of the vehicle...

You couldn't find a nicer bunch of people when purchasing the car..they go well above.....but....once you've closed the deal...FORGET IT !!! If you have any questions or need something... they won't give you the time of day! ...Let alone RETURN A CALL!!! Customer Service seems to end upon purchase!

Not recommended at all. Bate and switch. Lied about the car.