Fandrich, Curtis D, DO

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25 reviews
1.0 star rating 1/12/2018
I found Dr Fandrich though a google search. My mom was having intense hip pain and I knew about prolotherapy from my PCP in Beverly Hills. On our 1st visit, we paid $329 for him to consult my mother, I told him that my LA prolotherapy dr wouldnt charge me for office visits, and he charges $200.00 per area. Dr Fandrich said in front of me, my mom and his assistant Elizabeth that he would also NOT charge us for the office visits. So the 1st visit my mom paid $329.00 consultation fee, $295.00 for prolotherapy and $45.00 for hip adjustment. After that, I decided to get prolotherapy shots in my back, i have several herniated/slipped disks that make it hard for me to breathe at times. I have been disabled by this and other injuries since 2009, i was in an accident. The 2nd time my mom went in for shots, he charged her $295.00 for the prolotherapy, and $45.00 for the hip adjustment. No office visit charged for her. Now this was my 1st visit, so i had to pay almost $600.00 for the $329.00 consultation fee, and $265.00 for Neuro-prolotherapy, which seems to be not as strong as the regular prolotherapy. I didnt quite understand the difference, and its been over 2 weeks that the doctor nor his assistant Elizabeth called us back with answers to our questions! I thought we had built a good rapport with this office! I guess not! On my 2nd appointment for injections, and my moms 3rd, we both were charged an ADDITIONAL $75.00 for office visit, plus $45.00 for hip adjustment, plus $295/$265 for prolotherapy. On my 2nd visit, the doctor didnt inject me as much as he did on my first visit. I called to ask them about this also. No response from them since December 29th. We had scheduled an appointment for my sister who is in town this week, but we cancelled since they cant call us back with any answers. i think that is sneaky and dishonest! We will also be cancelling our appointments for the end of this month since our continued calls never get a response! We have paid thousands out of pocket and cant get a call back to explain why Dr Fandrich added office visit fee when he said he wouldnt! Also I wanted to know why I was only injected in half of the initial area on my second visit! It seems like they were in a RUSH TO GO TO LUNCH THAT DAY! When my mom and I paid the bill, we saw the office visit fees, but the doctor and Elizabeth had gone out to lunch already! So we were forced to pay the bill for $415.00 for my mother and $385.00 for myself with no answers of yet WHY we were charged the office visit fee when the doctor said he wouldnt! Plus, I wasnt happy with my 2nd visit, I estimate he used only 4 vials, 2 neuro prolo which is not as strong, and regular prolo of 2 vials, which is stronger solution than the neuro prolotherapy. I have done lots of research, and my doctors in Beverly Hills explained to me the process thouroughly. I just know my doctors in LA always call me back, and Ive NEVER had a doctor ignore me or my mother like this! I know they arent that busy! Its very rude and unprofessional! If he didnt mean to say that he wouldnt charge for office visits to compete with my Beverly Hills doctor, then why wont you say that? Why no answer on the rush on my 2nd visit when less solution was used than the 1st visit? If they would COMMUNICATE, I wouldn't be this upset, so BUYER BEWARE! I am disabled on a fixed income and feel like we may have wasted alot of money for care we desperately need! Now what, do I have to fly my elderly mother to LA while shes in PAIN to complete her prolotherapy since Dr Fandrich and his assistant Elizabeth refuse to return our calls? I don't think that is asking for too much, not when my other doctors call me back within a day or two of me calling! I would give him more stars but this has really upset me!! Why aren't you or your assistant or front desk not returning our calls? This is not right! I want my money back! We didn't pay THOUSANDS of dollars to be ignored like this!